Arby's — Restaurant in Hammond

HORRIBLE HORRIBLE ATTITUDE FRON EMPLOYEES. Every. Single. Time. we go here, we get verbally attacked by employees because they can't just listen long enough to understand what is going on. I order a Ham Melt. It is not a Ham Slider and IS on the menu. Every time I order it, employees IMMEDIATELY freak out and start yelling and arguing they don't have that. I try to calmly tell them that it is NOT a ham slider that I am ordering because I do understand that that's not on the menu anymore. One of the managers explains to them every single time that yes they do sell it and she makes them ring it up and sure enough, it's there and on the menu. Tonight was by far the worst experience. The girl on fry duty saw that the girl who rang up our order had put the ham melt on there and the fry girl IMMEDIATELY started YELLING and giving a horrible attitude that was absolutely appalling! I'm so sick of this treatment from literally anyone in there who clearly does not know what they're talking about and will start an actual fight over some damn ham. We walked out without our food because she would not stop yelling. Even other customers were upset by her behavior. Totally uncalled for and she should not be in a position to speak with customers if she cannot...

Jess from Arby's did not want to serve me food because I told her I was missing change back to me. Please see video for details. I feel discriminated by her. On top of that Camey also got on her side and kicked me out of the store because I told her what happened. I was denied food by Pilot employee Camey as well. I was getting a hot dog and she asked me to put it down and leave the store. This happend on 10/22/23 8pm. I will seek legal advise. I have been humiliated and now I am still hungry. I got fuel from Pilot, I am a driver who wanted food but they kicked me out just like I am garbage. I have my mind confused about what just happened. They made feel like I have no rights. I need an explanation and also and a apology. Camey and Jess laughed at me disrespecting me while I was asking them why they refused to serve me. What the hell!!! I read previous reviews and more people have complaints about the same issue with Jessica who claims to be the manager. I guess she is untouchable since she is still working there and keep acting with that racist attitude and show no respect. She needs to be removed from there for sure, she is a bad apple who is making...

Awful food. Cold mozzarella sticks, cold crinkle fries. Double roast beef tasted off and the cherry turnover tasted as if it was yesterdays product. I will never stop at this pilot again for food. This was $19 dollars wasted in my opinion. I got an upgraded lemonade which I was able to drink. The 1 woman working was pleasant and sliced the sandwich. She got my lemonade, loaded the Fry's and mozzarella sticks which were made previously and sitting. When I arrived there were 4 people doing nothing hiding behind the machinery. One was complaining about management. I feel if I continue to eat the food I will be ill so though I'm hungry and this would be my only meal of the day it's a no for me. Thanks Pilot/ Arby's. I should mention that the truck I'm in spends $85 - $100k on fuel alone at the pilot fuel network. I deserve better! Maybe Love's should get...