Before i start..i always treat people with respect because i have worked customer service jobs my whole life, i didn't come rude to this drive thru or talked rudely to the manager or employees, however the staff at this location is extremely rude, especially the manager/supervisor at night shift the one with glasses. The manager slammed the window after he snatched my credit card to pay for my food, i asked for his name and he refused, his only response to me in a bitchy angry attitude was "well u drove to window # 2" that shouldn't be a reason to treat customers poorly. When i asked the other employees for their names they had to think about it and gave me false names. Luckily the cashier's info is on my receipt. They got pissed off just because i drove to the second window to pay and i did this because there was no one on the 1st window. I have contacted corporate about this place, this is unacceptable!!! They also forgot to give me my drinks on my large order which i had to drive back thru the drive thru. Corporate needs to look into hiring employees with good customer service and PEOPLE...
Read moreHere is my review for this place based on my experience as a drive thru customer. Note: dining can probably be a totally different ball park. Drive thru service was great. I went around 11:30 and there was only two cars ahead of me. I ordered an Apple Pecan salad (full size) and paid $7. The crisp lettuce was very fresh. Green apples were as crisp as well! The pecans were crunchy and tasted great on its own. Their pomegranate dressing , they gave me two packets , goes a long way. The cheese crumbles were very well portioned and the taste of it amongst everything else mixed in was very good! It was very portioned as well. I was halfway into it and not sure if I was going to be able to finish it. Wait time was around 3-5 minutes top. Service at a window is very minimal so I can’t judge that regarding employees but the outside of store was pretty decent. Overall, if you like great salads with even more great flavor in them, and don’t mind driving here, it won’t be a disappointment. I didn’t make it a five star as I have yet to review dining in. Once I do, I will most definitely...
Read moreAfter the movies, we decided to stop and dine in thinking it was the best choice.Walking over to fill our cups, the whole area including the carpet was soaking wet with puddles of water. My daughter was wearing her slippers to be comfy and ended up bearfoot, her slippers were completely wet as well as my shoes, Our table was dirty with old stains from previous customers. As for the food i really liked the Chicken Blt but the chili was dry with mainly beans so it was not eaten. And lastly, the young man cashier that attended us kept making faces at the food customers ordered like if it was gross or unsafe to eat. He looked at the frosty and made a face of yuck to an employee. Made me feel uneasy about the food our family had just ate. My daughter ended up walking out of there barefooted and unhappy she didnt like the chili. We live two towns away from harlingen it was...
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