Kai Eats + Drinks — Restaurant in Hawaii

To whom it may concern we love the Thai restaurant. We love the atmosphere of food and the service mostly the people who run the place and work the place on Thursday for dinner. We had a poor experience. It took 20 minutes to get a glass of water another 20 minutes to get my lemon and cherry another 20 minutes to get a glass of wine. Meanwhile, the water got warm. I ordered a Bradford, which is a longboard with bloody Mary mix. I ordered a shot of bloody Mary mix and a longboard. The wage just brought me the wrong beer and she brought me a whole glass of tomato juice that was wrong. We finally got to order our appetizer which we ordered Garlic bread. The bread was horrible. It was stale and cold. The garlic dip was amazing. We sent it back. They brought us a half order so I ordered the rest of the half order to complete the order so we got our moneys worth that was a problem. I ordered the lobster with the vegetables. The lobster was perfect. The vegetables were cold, but they tasted good. That was a problem. My Girl ordered the I guess Seabass it was horrible. It was cold and the sauce was so hot you couldn’t even come near it. I love hot food and I couldn’t even touch it. It was so hot. The fish was cold. The vegetables were cold. That was a problem. My Girl ordered a martini slightly dirty. The bartender made it very dirty more vermouth then vodka it tasted horrible so Steve made it himself. It was perfect. He always does a good job. That’s why I was surprised you brought out the half of a garlic bread. The only good thing about the whole evening was the lobster that’s it. I paid over $100 for a lobster dinner. It was not worth it. We will give the other restaurants a chance we love them all, but we won’t be back to Kai until Steve calls me and says everything‘s fixed. I would like to get my money back or have them give me a free dinner at another restaurant that the owner ownsjust so I can break even I spend several hundred dollars a day to feed My Girl and I breakfast lunch and dinner and we go out for breakfast lunch and dinner so far our favorite restaurant is the Royal Kona never has had a bad meal. Never had a problem with the SERVICE flawless every time when we go in there, they know exactly what we’re gonna order. I know exactly what we’re gonna drink. I know exactly what we’re thinking we like that and we’re willing to pay top dollar for that so lots to ramble on, but I hope they fix things cause we’re gonna miss Steve Brad Dylan Vavid And other staff members Mahalo for...

I took my friend who is visiting me to eat here. she wanted to go somewhere else but i encouraged us to go to kai since i’ve been here many times and had good experiences. but we both felt neglected the whole time. upon arrival we were recommended the fish n chips since it was new. Our waitress came and we ordered barbecue pizza and the fish chips. My friend ordered a shirley temple that only had a splash of grenadine, so that was the first disappointment. My fish and chips arrived, which were $26. The fish itself was okay. I ate 2/3 fillets. My fries however were bland, overcooked, and they made up most of the meal. The coleslaw on the side was also soggy and had a sour/going bad taste. I gave my friend some fries to hold her over until her pizza came. Once the pizza came we both ate that, since it wasn’t worth eating the rest of the fish/fries. Our waitress also didn’t check on us after our food was delivered. We grabbed the ketchup from the empty table next to us on our own since she hadn’t come back. She just kept walking past our table. once we were done eating and she finally came back, i tried to tell her that i was disappointed in my meal, and she just said “okay” and walked away. When she came back she had boxes and dropped them off at the table. She came back one last time and gave us our check, with everything being full price which was very uncomfortable. So we decided we would pay and then talk to the hosts on our way out hopefully to talk to a manager. The manager came and told us that next time we come in we should come to him with any concerns. I told him that I would’ve asked for a manager had my waitress come to check on us during our meal. He just told us he was sorry and that next time we should get a manager. The most unhelpful response ever. Nothing was done about our disappointing experience and we left frustrated and taken advantage of. I probably won’t...

🌅🍹 Kai Eats & Drinks – Incredible Food, Drinks & Sunset Views! ⭐️⭐️⭐️⭐️⭐️

We had an absolutely fantastic dinner at Kai Eats & Drinks in Kona, and everything from the greeting to the last bite of dessert was perfect! 🌟🌊

Warm Welcome & Breathtaking Views 🌅✨

The night started off right when Steve greeted us with a warm welcome 😃 and immediately seated us at a table with a stunning sunset view over the bay. 🏝️🌊 Watching the sun dip into the Pacific while sipping our drinks was the perfect way to unwind. Steve’s hospitality made us feel truly valued from the start! 🤗💙

Outstanding Drinks 🍹🔥

The cocktails were next-level delicious! My wife had the Coconut Mai Tai 🥥🍹—a smooth, tropical delight with the perfect blend of flavors. I went for the Kai Tai, featuring roasted pineapple 🍍🔥, which added an incredible caramelized depth to the drink. Both were expertly crafted and full of island vibes! 🌴🍹

Top-Notch Service from Makela 🙌🍽️

Our server, Makela, was phenomenal! 🌟 She provided excellent service—friendly, attentive, and always making sure we had everything we needed without being intrusive. Her great attitude and professionalism made our experience even more enjoyable. 😊👏

Decadent Dessert 🍰🤤

We couldn’t leave without trying Huggo’s Big Island Lime Pie 🥧🍋, and it did not disappoint! Rich, creamy, and just the right amount of tangy goodness, it was the perfect way to end an unforgettable meal. 🤩🍽️

A Must-Visit in Kona! 🌴✨

With stunning views, delicious drinks, amazing food, and exceptional service, Kai Eats & Drinks is a must-visit! Whether you’re looking for a romantic dinner ❤️, a laid-back sunset cocktail 🍹🌅, or a fun night out in Kona, this spot delivers every time.

Mahalo to Steve, Makela, and the entire Kai Eats & Drinks team for an unforgettable evening! We’ll definitely...