It was okay...not much of a actual chocolate selection, many Items are not made using the Puna chocolate like the macadamia nuts are from another company... I purchased a bag & they didn't taste good. Kind of a tourist trap. I thought they had a case where you pick and choose items and could make a box. It wasn't like that. Also after reading the response from owner... Your wrong I had no samples... I was the first person in the door before samples were put out. The chocolate bar was good BUT not a good *variety confections. I don't just want a bar of chocolate. I think if your a Puna cholate store, *only sell Puna chocolate and items created with *Puna chocolate not a *random other company. You totally made up your response. I was also wearing a mask...
Update: You are overly offended. Take the feed back. I travel All over the world... I go to a lot of places. I thought your store looked *way better in reviews than in reality. Maybe it was off day (idk) I write reviews for a business' to have feed back to improve... I don't keep up my reviews for long, unless they respond in a manner like you did. You are talking about other reviews I've written but you are mischaracterizing them to justify how you feel. That restaurant is not a M star restaurant?... It's brand new & is refusing to give a guest a few extra pieces of lettuce & being rude to guests. I was agreeing with another persons review. I came in December during the holidays... You have no clue which customer I was. So to pretend that you saw a person tweaking is ridiculous. I've never done drugs & rarely drink. How about you sell chocolates Items only made by Puna chocolate sounds offensive to you. Guess what your sales would probably increase. You obviously have...
Read moreThe chocolate martini's used to be wonderful but they just doubled in price. What I mean to say is that they still charge 12 dollars for the drink but they are putting it into a glass that is half the size. When I asked the waiter about it, he said that they recently changed their menu. This was not a menu change. It was the exact same drink....you just receive half of it now. My wife and I were very disappointed as we had loved coming here by ourselves and with friends to get this special drink. I am guessing that several other items have experienced similar price increases. We will not be returning to the Puna Chocolate Company. UPDATE: Responding to the owners response to this review. Not sure how I was "Social Raging". Just leaving my honest opinion which is that we were saddened that our favorite drink was reduced by half for a dollar more. I understand that inflation is bad, but the inflation rate...
Read moreI came to Hawaii for an experience and for the coffee and chocolate, walking inside of puna chocolate was a big mistake. I got to the store around 7:20pm wanting to buy some chocolate as the reviews were great. When entering the people that were hovered over the bar said,"I think we are closed". The sign says they close at 8pm. The staff who work there are extremely rude and they do not care about customers or customer satisfaction. I mean you can tell in the owners responses to customers in the reviews. Extremely tasteless and sad. The store is managed by little college kids whoes parents are too tired to run the business.
They are extremely tasteless people. I would never in a milliom years give them buiness. The way they treated my friend and I . I would save your money and spend lavishly somewhere else where other businesses can flourish and make you...
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