Starbucks — Restaurant in Hawaii

I went in this afternoon to grab a quick iced coffee and it was absolutely PACKED in Target, including the Sbux line. Three workers and a line of six to eight people and a full cafeteria area with tons of people waiting for drinks. As I stood waiting in line, I watched Danny ring customers while simultaneously giveing verbal directions to the two other workers and patiently explaining what certain drink abbreviations stood for, how to work the drip machine, make certain drinks, etc to his team. Then a guest in the cafeteria set off the Target emergency exit alarm on the side door, at which point he reassured the flustered guest and alerted a Target employee to have the alarm switched off, all with grace and poise. Then he kindly served my drink and personally acknowledged me to tell me it was ready, rather than shout it across the room. It was absolute chaos and could have been a nightmare of an experience for many Sbux guests, and I thought to myself, "Man, he's working his butt off. If I was that guy I'd be losing my mind. Way to hold it down." If Danny isn't the manager then he should be. What would have been 20min at many other locations was 8min in and...

We go to a lot of coffee places, and a lot of Starbucks on the main land, this was by far our worst customer experience we’ve ever had. Ryan who made our drinks made our first drink incorrect, we had to ask to have it re made he then messed it up a second time and argued with me on what the drink was. I had to pull up my Starbucks app to prove him wrong even after that he still refused to acknowledge. 2/4 drinks...

I was pleasantly surprised at how well-staffed this location was. There were four awesome young men working who were very polite and had my drink made perfectly in no time flat. I also noticed that this cafe has expansive amounts of brightly-lit window seating. Actually more seating than most stand-alone Starbucks locations. Thanks for the five...