Subway — Restaurant in Hemlock Township

The restaurant was very clean and the food was good, but we would never stop here again because of the assistant manager, Sharon. She ranked as one of the most unpleasant Subway employees ever. We asked what kind of bread - she snaps "It's on the sign". Our daughter asked for extra banana peppers she snaps "You can only get so many extras, honey". Our other daughter just wanted veggies and gets a grumpy lecture about what "everything" means. Her assistant, who we actually felt sorry for, accidentally put olives on my husbands sub after he said no olives and he politely asked her to take them off. You'd have thought that was the rudest request ever. The finale was when hubby picks up the bag (containg 2 ft longs, a 6 in and bowl of soup - so not too heavy) by the handles and they rip and dump bag and contents onto the floor. Fortunately nothing was ruined but they just stood there staring at us like it was our fault. No "oh, is everything ok? I'm sorry, let me get you a new bag". We tried to be as polite as possible but there was no making her happy. Food was good, but service...

I had a very bad experience today. The young girl (blond, short, nose ring) behind the was very rude! When I walked up to her she didn't even make eye contact and asked "do you know what you want?" I ordered but I could tell she giving attitude. She finished making my sandwich and cut it. The bread had rips in it and I was going to ask to cut it in 1/3 to be easier to eat. She looked at me with attitude and wrapped it up, no words from her. She walked away started to take another order. I asked if she was going to ring me up. She started arguing with me and I told her she needed to communicate better. At that time I asked for a manager and she tried to tell me that I could leave. It took 5 time asking for her to get a manager. As I talked to the manager she upset more customers. By the time I was done talking to the manager the employee; she upset 2 other customers, threw my sandwich in the trssh and walked out. If I see her in this restaurant again I will never go back! The manager Lori was very nice. She took the time to listen, remade my sandwich and gave me a...

Unfortunately I walked in excited, happy, hungry, to be greeted by a disgruntled employee that was not happy nor inviting, and didn't look pleased to serve me. Very rude when I asked what soup was available, she looked at me and said u don't see the sign? It says broccoli cheddar, but the sign had a picture of chicken noodle soup as well, so it was a just and sincere inquiry. I proceeded to order the beast subway sandwich and she did not give me roast beef as one of my meats, I was lacking 1 meat out of 5. I didn't want to say anything because I had to get back ok the road, but very unpleasant ora amd demeanor from the employee working there. Woman mid 50's? Short hair. Anyways, the lesson here is people need to put aside there problems and still show up to be kind and polite to others who are complete strangers, especially when it's your job to serve the people that come onto your store. Will never give my buisness to this subway location ever again. Peace and love, and kindness. It's what's needed in...