Stu's Surf Side — Restaurant in Hilton Head Island

I could have easily gone with 2 stars, but based off some other factors we will go with a 3 or I wish a 3.5 - Recently ordered some sandwiches over the phone, then picked up and brought back to the beach. My wife had a ham & cheese with extra cheese and I went for the Jaws. My wife also saw fresh baked chocolate chip cookies and grabbed a couple!

When we got to the beach my wife’s sandwich was wrong 😑. It was still tasty and the meat was good, but the bread is thick so the bread to meat/cheese ratio wasn’t great. Unfortunately, the “dijon” was the absolute most pungent/spicy mustard I have ever tasted. It was like straight wasabi flavor and was so overwhelming that you could not taste anything else. Another person in our party also got the same sandwich and they had the same problem. And there was so much of it that we both agreed the sandwich was inedible. We scraped off as much as possible and didn’t eat the bread. It was still potent. It was Fire 🔥 , but not in a good way…

The chocolate chip cookies were top tier! So good that later in the week we ate at Gringos next door and went back to Stu’s for some cookies!

Again, if I were to base it off my sub alone I would probably give it a 2. Stu, PLEASE put a warning or note on that sandwich that it is NOT a honey dijon or even a normal mild dijon like Grey Poupon, you are using Satan’s Dijon from the surface of the sun!

To those about to dine, you have...

Mixed reviews for this small local sub shop. First thing we noticed, there were only about 4 tables inside for seating, and those were pretty much occupied for people waiting for their orders. There were several outdoor seating tables though. Speaking of waiting, expect to wait about 20 minutes for your order - they don’t work very fast here, but they were also fairly busy, even at 3 pm. Another piece to note is the customer service - others noted it too, but there was definitely a lack of professionalism and maturity with the 2-3 staff working. One girl was vaping the whole time inside, right next to where the subs were being prepared. The guy was chatting away with 2 girls (one of which was also vaping) hanging out at the counter. At one point, one of these girls were teasing the guy and threw a small pitcher of water at him while the other staff laughed. Another female staff was also throwing dirty rags at the guy. Another time, a female customer walked in and asked something. She then stormed out without ordering anything, while the staff laughed at her after she left.

The subs themselves were delicious, with fresh meats and soft bread. It needed a bit more dressing/sauce, but overall, it was definitely good. Was the sub worth the headache of dealing with poor customer service? Probably not, but if you’re really wanting the sub, just plan to call ahead or order and...

This was my first time here. We walked in and up to the counter to place our order. There was a young woman and man standing behind the counter talking. It was as if we weren’t even there. Nobody greeted us or acknowledged that we were standing there. After a while, the woman walked past us to go outside and said “one minute.” The whole entire time we were in there she was not wearing a mask. She coughed multiple times, was eating, and talking on the phone. Someone asked where her mask was and she brushed it off. If I could rate the customer service as a zero, I would. Next, the food. The man, who’s mask was below his nose, said our food would be ready in 5 minutes (I don’t expect my food to be ready in 5 minutes, just a timely manner). 30 minutes later we were still waiting for two subs. After receiving our food, we left to go war in our car. One of the subs had a long, dark hair in it. We threw the subs out, so I can’t speak to the taste of the food, however it was overall a horrible experience. As a customer, I expect to be acknowledged and I also expect that during a pandemic, that ESPECIALLY places offering food follow the guidelines set forth by Hilton Head Island. Total waste of money and time. I have pictures of employees with no masks on, however I’m not sure how to upload them to...