Camp Hilton Head Coligny Plaza — Local services in Hilton Head Island

I purchased a t-shirt for my grandson last month which turns out was very small and when I attempted to exchange it for a larger size I was politely but firmly told that they do exchanges only within 30 days and with a receipt. Unfortunately all I had to provide was the tag showing where it came from and how much I paid so looks like I am out the money :-( there is a sign stating what their return policy is so I understand and accept that I have no recourse except to make sure that I patronize stores that have a more balanced and fair exchange or return policy, especially since this store is primarily a souvenir store, meaning that most shoppers are vacationers and are at a disadvantage, having only 30 days to get back to...

I liked the items, but pretty bad customer service from the front desk. I asked to take off the price tags when wrapping up (par for the course for gifts), and she ripped them off only to leave large part of the sticker on, then wrapped it without showing me. She also wrapped one that had a price tag around its neck (easily removable, not like the sticker) and she just left it on and wrapped it up, even when I had clearly asked to take off the price tags. She just clearly...

This store has great t-shirts and souvenirs. We’ve spent a lot of money here over the years. Sadly, their employee today was the absolute WORST ever. She never greeted us, stood staring at the computer screen doing nothing as we waited to be acknowledged to purchase our items, finally she rang our items up without ever even looking at us, bagged it and walked away never saying a word. We won’t...