#Wolfknows of and Continues to Retain and Support Abusive Bartender/Server Jesse C
Nov 9, 2016 @6:40PM, walked into Wicked Wolf Hoboken on a quiet night for a much needed pre-gym hot meal. Left an hour later scarred by intolerance, humiliation, degradation+dehumanization @hands o/Jesse C, @wwolfhoboken bartender/server
Fairly slow night, post election, Jesse, bartender/server, saw me, didn’t want to serve me. Only reluctantly came over when, after waiting, I waved hello to catch his attention. Even smiled & said hi. Wouldn't even serve me water, @first I thought he forgot. It became painfully clear when I ordered my food (turkey burger+side salad) that this was more
7:15 Beginning to wonder where my food was? Bill, yes. Jesse sure dropped that off fast. Food, not so much. "Excuse me" as Jesse walked by, scowling. ~10 min earlier a bag was@/end o/bar. Couldn't be mine? I was staying. Even explained upon arrival I needed to leave in a half hour &if that would work. I clarified "It is for here, right?" So it began:
"That's not what u said." "Excuse me?" "U said it was 2go." "I'm sorry, I'm certain I didn't say that." "Yes U did!" @this point, Jesse was getting aggressive &I nervous+scared. "To be fair, I didn't specify if it was here or 2go, but also, you never asked, it's not a big deal." "No, that's not what you said." Stunned. Frozen. He spoke to me like I was less than human, not worthy o/his time, time I tip for, or food, food I pay for. "There's a bag that's been @the end o/the bar for a while, is that it?" He then dumped the contents onto a plate &put it in front o/me. Was shocked. ”Excuse me, but you're being very mean to me. Is there something I did to upset you?" “You ordered it to go!" Jesse barked. I said, "Listen, I'm a paying customer that wants to have dinner, I'm already running late&my food is cold." ::sneer:: I swear to God almighty, he sneered&looked@me like he wanted to HIT me. The look of HATE is a haunting one. Reply: IT'S WARM! I touched it, it was clearly congealed, “Come on, it's cold.” He put his hand over my food and growled: IT'S WARM. ::sneer:: "What do u want me to do about it?” The attitude was unbelievable. "I mean... It's cold, how long will it take to prepare a fresh one?" He didn't answer the question. This person was so angry and hateful; it took a lot of courage to say something, because he has undoubtedly done this before. “I’m really sorry, I'm having a very hard time understanding why ur being so mean to me. Ur being very hurtful, I don't understand." "YOU walked in with a problem," Jesse barked, hateful, aggressive, "I knew there was something wrong with YOU as soon as I saw YOU. And I never usually tell customers that. And the way YOU called me over." Illustrated by a boorish animal-like gesture
Stunned, frozen, & explaining myself as if Jesse were behaving rationally.”I just waved (even smiled) to get your attn. I was waiting a while. I'm so sorry if it came across as rude" Absurd, I apologized? He refused to look @me. Argued/insulted/put me down. The Wicked Wolf employee who plate dumped. Even if ordered 2go, this employee had ZERO interest in serving me. Prior to the replacement arriving asked “Can I please (yes I said please) keep it 2eat salad, I’m so hungry.” Shoves it back. Jesse then appeared to complain to someone. I still don’t know what he did to my food
Finally had the strength to say "U don't need to be so mean to me. I don't understand where this is coming from." He looked @me w/rage+malice & COMMANDED me, a paying customer, "EAT YOUR FOOD BEFORE IT GETS COLD!" Why not just throw it on the floor&tell me 2eat it like a dog? As if I too were raised by wolves? Except, not the cool kind o/wolf that howls @the moon @all the right times, try rabies bitten rabid walking dead zombie wolf. Looked @hostess podium, hoping for help. I was all alone. Jesse dropped off another bill
Mgmt proven difficult to reach. Until this matter is resolved, it appears WW Mgmt supports hateful, disparaging, humiliating& degrading treatment of customers, as those...
Read more(This review pertains to a single brunch trip, so if you're going for lunch, dinner, drinks or bar food, it may not be relevant to you.)
Decided to go to a different brunch place from our usual Hoboken choices, so we gave this place a shot. Sat outside partly because it was nice out, partly because there was some kind of group thing happening around the bar involving 20 or so loud people wearing themed t-shirts, which is hard to handle when you haven't had coffee yet.
Yogurt parfait: Maybe we've been spoiled by the number of places in the area that serve strained/Greek yogurt. But this tasted like plain Dannon with some fruit thrown in and a small amount of granola sprinkled on top. The fruit, though the menu said "berries," was chunks of orange and pineapple. My eating companion ordered this; she ate a few bites, bit into a sour, underripe orange chunk, then put the dish aside and ate my food instead.
Chocolate chip pancakes: Three large pancakes, pretty light and fluffy, tasty -- definitely better than what you can get over at Stacks. Chips were small and mostly in the center of the pancake (though they were cooked into the pancake, which makes me happy). Served with (what I'm pretty sure was) real maple syrup, also a plus. I cleaned my plate, though I had help from previously mentioned eating companion. Pancakes were served with a small side of bacon, which came extra crispy.
Service: Very nice, quick and attentive. When my eating companion asked her why there weren't any berries in her yogurt even though the menu said it came with berries, she responded (in a world-weary way, not an attitude-y way, so it was kind of adorable) that it was the only kind of fruit they had, and she can't control how the kitchen decides to prepare the dishes. She then -- without us even asking (or even implying -- I swear! We only asked where the berries were, and not even in a snarky way) -- took the mostly uneaten parfait off the check.
We probably won't go back here, at least not for brunch, despite the good prices. Maybe to try the bar food/drinks sometime. But at least the pancakes were decent. And the service left us with a good taste in our mouths. OK, that...
Read moreWe did NOT enjoy this place. HARD PLASTIC FOUND IN MY FOOD.
walking in the music was WAY too loud..and I understand it’s a bar but I promise you the 8 people in the entire building could not hear a thing..which is why we had to repeat things to the waitress which after us repeating to her what our table has said she finally went around to the other side of the table bc leaning over all of us was not enough to hear over the music. There was not enough people in there for the music to be that loud. I’ve worked in the industry, the music did not have to be that loud when there were minimal peoples.
The food was mid but by the end of my burger I hurt my teeth on a BREAD TWIST TIE that not only hurt my teeth but was almost swallowed… you know the little square bread twist that keeps the bread bag closed…hard plastic…
On top of it the service was trash. The young server not only was at the bar taking shots (with who seemed to be the manager on duty at the time) but she was far too distracted by her boyfriend (I’m assuming since they were all over each other right at the bar), instead of taking care of her tables. When she did come to the table she didn’t go around the whole table so we had to repeat things for her, until she finally came around and just laughed and said she couldn’t hear well enough. Like obviously the music is loud enough for 60 people to be in here not 8. She not only rudely reached over us while we were eating, she didn’t say excuse me and my friends hair almost went into his food bc as I said we were in the middle of eating she came up behind him and completely just reached on top of him eating. This place has a wonderful view across the way but it is not worth it. I would not go back here even if I had no...
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