Madd Hatter Hoboken — Restaurant in Hoboken

We had some friends visiting from the Westcoast a few weeks ago and wanted to make sure we showed them a great time. It was their last night in town, and even though we had done a ton, we couldn’t let the last night go to waste. Living in Jersey City for 3 years, I honestly have never been out in Hoboken. I’m a 40+ hip-hop, R&B, old school vibe city girl. That’s not an easy find on this side of the Hudson, so we usually stick to NYC or BK. After coming back from the west village my boyfriend suggested we have a night cap and we stopped at Madd Hatter. It was a Sunday so it was chill, not crowded but still a small crowd.

We were greeted at the door and everyone was really friendly before seating us at a table just outside the dance floor. Our waitress Bailey came and got our drink orders right away. Once she learned the majority of us were visiting and we also had a birthday at midnight, she was more than accommodating!!!! She was THE BEST!! Always made sure drinks were filled, engaged and was so friendly. She even went out of her way to take pics and videos for us, truly made our impromptu stop here special!! I’m sure all the waitresses are great, but our girl Bailey was top tier and I would go back to this bar based on our experience with her alone. Thank you so much girl for making the night special.

At first the DJ was playing the music I would expect to hear in Hoboken, so no shade at all. A lot of fist pumping dance music. As a HUGE music lover, I can appreciate it all. Then he flipped the block and surprised us! I think he could sense what our group likes lol and he started to play some JAMS! Again there was not a huge crowd and we definitely stuck out as the life of the party so we really appreciated him switching it up a little and immediately were out of our seats dancing throughout every track he played. Shoutout to the DJ that Sunday, best part of the night!!!

Overall I was surprisingly impressed. I’m not sure if they have other nights that play old school or R&B/neo soul, but if not, it could be new opportunity to think about that could draw in new customers. Especially since it is hard to find over here. Maybe once a month Soulful Sundays lol Either way, I would recommend checking this spot out even if you think it’s not your typical vibe. The service and friendliness alone is hard to find these days and now more than ever, we need that...

This was the worst new years ever I have ever experienced. Me and my 12 friends all bought the gold package for Mad Hatter which was $160. I am attaching below exactly what the package said it would include.

$150.00 +$10.76 Fee Sales end on Dec 30, 2024 Gold Package Admission for 1 (one) guest to the "All That Glitters" NYE event at Madd Hatter Hoboken. ◆ Open bar 7PM-12AM (Top Shelf Open Bar, Draft Beer - Domestic, Craft, Import, & Bottled Beer) ◆ Complimentary Champagne toast at midnight ◆ Full Dinner & Dessert Buffet ◆ Live Times Square Ball Drop TV Broadcast ◆ Live NY & NJ DJ's rotating throughout the night

When we arrived, there was no food left and we asked if they were going to replenish it and they said there was none left. We also did not get a full dessert bar or full dinner bar at all. When it’s turned 12 AM, no champagne was given out. I was expecting the DJ to announce everyone to get their champagne and get ready for the countdown. When I was asking other people at the bar, they also said they did not receive any food since there wasn’t enough for everyone. Every single person had to buy a pre-purchase package to enter that night therefore, they knew how many people were coming and should have been prepared with the right amount of food. It is absolutely unacceptable that we paid all this money and all we got was an open bar. I tried to call multiple times to solve the issue and no one answered. I then sent an email and they finally called me back but they did absolutely nothing to resolve the issue. I am so disappointed. I had friends coming from all around the East Coast for New Year’s Eve, and for the amount of money we paid we didn’t get anything that was promised it was absolutely false advertising and taking advantage of the...

12/3/2023 Went to watch the 49ers vs eagles game plenty of tvs nice atmosphere very good vibes until we ordered food. The waitress for the most part was nice my food came i ask for a condiment to go with my food and it took almost 25mins to get to our table while we watched her twirl her hair, mingle with a lot of customers and staff oh and just stand around texting on her phone. I only got the condiment because we asked one of the bus boys and it took him less than 5 mins to bring it to the table, then that's when she shows up to say it took so long because she had to ring it up which she didn't at that point i didn't even want the meal it was cold and i was annoyed. She offered to reheat it or pack it to go and i wanted neither but she said she couldnt do nothing else without a manager so i asked to speak to the manager. She went to get the manager and said they weren't available so 45mins later we asked no manager so we asked the door person about the manager he said he wasnt there but he will call him after a while the waitress came back to the table said the manger still isn't there but she went outside and i guess the door person talk the Manger what our issue was and the waitress came back and took the meal off our tab.... No hard feelings towards the waitress but she has to learn to work her tables better it should never take almost 25mins for a table to get a condiment.... I don't think it's a bad spot but i think they need to revamp some things. The meal looked good but i was so annoyed with the situation i didn't even...