Starbucks — Restaurant in Honolulu

Another day, another $tarBuckies. Chain consistency ensures predictable product that is location neutral. The individual Baristas can only really add fast friendly service and as a customer that is our expectation. So there aren't really any "Good" locations, only Normal or Bad depending upon how well the Baristas do their job. With the Corona virus changing their business model from a walk-in, sit down and stay a while (use our free WiFi and sit around and socialize with others) to being replaced with drive-thru pickup only locations, their next step are programmable machines that get loaded with product ingredients that can burp your order into a cup in response to an App only pre-order/paid mobile order which results in a QR code used for identification pickup. So the future quality will come down to how well inventory stocking is kept-up and how well the machines are cleaned and maintained. I guess in the future your autonomous vehicle could simply have a dispenser built-in which you can weekly drive to your SB ingredient filling station or just pickup at your local grocery store and then insert the self-opening package into your vehicle...

This is for the one in the airport that is next to cold stone in front of E1. Terrible service. I watched a Customer ask to cancel his order because he was about to be late and they told him they can make his order really fast, he asked to cancel again but they said it would take longer to cancel the order. He was an elderly guy who got upset and walked off without his order or his money back. After that even though the line was long I accepted it, but they switched out cashiers right when it was my turn even though the line was long, I tried to be understanding because of a probable shift change but the guy who took my order did not know what he was doing and took forever to punch my order in. Then when I tried to pay using my app he said “our system is down, cash or credit only. That frustrated me so I told him cancel my order because I was about to board and I’ll just pay for the cups I had. Even this process took him forever. Highly would not recommend this Starbucks if you can avoid it. If you really need your coffee fix then I guess you would have to...

Paying $10 for a drink is one thing, but it’s another when the drink is horrible!!!! I got a venti espresso Frappuccino with an extra shot! The drink was so weak and airy, it was horrible. What was worse, I ordered venti and got a granda! When I mentioned it to the lady, she basically told me to bad! Then my mom, which is in her 70s, got a drink and needed a straw due to issues with her teeth! The lady said no, you have the Sippy lid! I went back and told her she needed to give her a straw, and she stated that she just couldn’t give straws out to everyone because they are running out! Well when I pay that much for a drink, your supply shortage is not my problem!! I know this review probably won’t matter because people really have no choice but to go here if they want coffee, but I will try my best to avoid this place like the plague!! I wish I could give 10...