Zaxby's Chicken Fingers & Buffalo Wings — Restaurant in Hoover

Sunday night, between 7:30-9:00. February 24, 2019. Front counter female worker leaning on counter with her hands in her mouth chewing on her fingernails. Her name begins with an S and she has brown hair. Thankfully she did not take my order nor pack my food. A cook in the back with blondish brown curly hair with plastic gloves on was chomping away eating chicken fingers with his hands. He was preparing food with those same gloves. The front counter and the lobby and the restrooms were nasty and unserviced. It appeared that the guy in charge was a very young adult..... too close in age to the workers under him. All of the workers appear to be young teenagers. I did not see anyone who looked like they were in their mid or late twenties or older. I was so disgusted I threw my food away and left. I will never come back to this Zaxby's on a weekend night when the senior managers are not there. I hope they read this post, along with the area...

Zaxby's used to be one of my go to places for lunch. I had gone to Zaxby's drive thru to place an order for myself and 3 co-workers upon placing the orders I was told they could only do three orders through the drive thru, this was about 2pm on Thursday 1-20-22. I ordered the food for my co-workers and after I paid I proceeded to leave the premises without any reasoning, apologizes, or explanations for this decision. I get it because of the time it takes to process the orders. But what gets me is there's no one in line behind me and there is 5 or 6 people in the kitchen area. There are a lot of fast food restaurants struggling right now, and someone trys to give you business and you reject it. You can bet this will be the last time I set foot or in this case, drive onto any of your properties. It's a shame because your food and your service is normally way...

GONE DOWNHILL. If I had a dollar for every time I felt ripped off after going here. Seems like it's gotten worse as of late, think I'm just gonna have to retire from Zaxby's. They give you these comically microscopic chicken fingers and it seems like they get smaller every time I go, yet the price goes up. And there's always at least 1 that's way scrawnier than the rest...that one will be so small it forces you to curse out loud. You're hungry, and you get home, open up the box, and find that one of your "chicken fingers" is like, maybe the size of your thumb. You wonder how anyone could possibly count it as a chicken finger. I bet most everyone who frequents Zaxby's has had this same experience....