Jabastian's Mexican Restaurant — Restaurant in Houston

If you’re African-American don’t eat here unless you want to be treated unfairly‼️ You don’t have to scroll too far to see from reviews from other African American customers that have experienced HORRIBLE CUSTOMER SERVICE from this place.

haven’t visited nor heard of this place before My friend bought me here last night. We were hungry and my friend mentioned there’s a place that’s opened 24 hours. Great!!! So my friend goes to find a parking spot and I, went in to use the restroom. I waited for the hostess to meet me so I could to ask where’s the restroom was,before I could even finish my sentence she immediately she says “NO”. I wondered why, I had a mask on & I read the sign upon entering that restroom are for guest only. I tell her we’re planning to order, and my friend was outside parking and I needed to use the restroom quickly. She allowed me to go. Upon exiting the restroom, I spot the hostess and manager telling my friend that the establishment is closed. There’s a huge sign outside the building that says “Open 24 Hours” and there are still people inside all before midnight. I immediately recognize that staff doesn’t want to serve us , for no apparent reason. I escorted my friend out because she wanted to know how come they didn’t want to serve us and she frequent this establishment often. I however, know when I’m not welcomed and I won’t waste my time proving otherwise. So as we left the manager locks the door behind us. If family and friends were to ask me about this place, I wouldn’t think twice referring them to somewhere else. Glad we didn’t spend our money here. Waitstaff and management need...

The service is ok. Every time I go there I always order the same thing a Gordita with lots of salsa verde. I like to eat the gordita with lots of salsa verde. If I don’t have salsa verde I can’t digested. But every time I order to pick up you guys like to charge me $1.00 for extra salsa. I just don’t get it what’s the difference of picking up/ eating inside the restaurant. Management has to do something about this because I’m a regular customer maybe you have more people. I understand is a business. But salsa should be free. Anyways this past Saturday my sister order enchiladas for pickup. Because she was taking those enchiladas to someone else. as soon as she Walked out of the door she checked her food. She had some weird fried tortillas wrapped with no color on them. With tons of cheeese in the top. Also she said “enchiladas” smell disgusting. Well she sent a picture of the food to the person she was gonna take it too. She said they were not appetizing to returned them back. Well 5minutes later my sister went inside the restaurant she spoke with one of the waitress there. The girl said she could not return them because they had already made them. That shou couldn’t give my sister the money back. This is...

Pros: Great friendly wait staff. Cons: Literally, everything else. While the wait staff was very friendly I asked a question about the daily special and the waitress went blank as if shed never considered someone would ask such a question, excused herself and went ask about the special. The food; When the plate arrived I had high hopes! It looked beautiful but looks can unfortunately be deceiving, it was bland! Beans, np flavor, rice, no flavor and the beef enchiladas? You guessed it, no flavor! It wasn't bad mind you, just so look boring, I didn't finish my plate and I love Mexican food, this however was very disappointing. Finally after pushing my plate away I waited for 11 minutes for my check, stopped another waitress (mine was missing in action at this point) asked her for my check, she disappeared and reappeared 2 or 3 minutes later to tell me, it would be another 5 minutes! To be fair it was only another 2 minutes before my waitress finally escaped whatever prison she'd fallen into to bring me my check with the prettiest smile on her lovely face.I tipped her generously and paid my check but no matter how lovely her smile, it did not make up for the bland tasteless meal...