Jack in the Box — Restaurant in Houston

Update: Saw JITB generic response below. If they were truly interested, they could just email.

Good: service was friendly Bad: everything else. Came at 2:45 AM. Had to wait four minutes before somebody was able to take my order. That was not because of the long line. Then I waited behind two cars an additional 7-8 minutes. Finally I got up to the pickup window. I was not acknowledged by the employee. He was busy on the order computer apparently trying to transfer funds to a Swiss account. Finally, after I started to pull forward as I was going to leave, he opened the window to take my money. He then walked over and picked up the food which had been patiently waiting until it got cold, put it in a bag, and gave it to me. The chicken sandwich had clearly been microwaved is it was not crispy, the lettuce was soggy and the chicken was a hard tasteless puck. The Jumbo Jack at least had non-microwaved lettuce however obviously the Pattie had been soaked in water well pass the time of which it should have been disposed. It was soggy, cold, and tasteless. I had asked for no pickles and said it at least three different time while ordering. Of course, it came with pickles. I won't bother at this...

i order here about 3 times a week I always get a large Oreo shake today i was unsatisfied the lady manager white shirt bad hair Mexican lady looks like she hasnt showered in a week I asked for large shake she made me a regualar sized I told her i paid her for large she says oh and makes me a large she didnt put half the oreos that its soposed to come with i asked for a spoon she says all we have is forks lol they have never not gave me a spoon and my jaw was broken in a car accident so I like to eat it with spoon straw hurts me and way I go to eat it it taste like strait vanilla no Oreos so I inform her she dont seem to care and says that she put the right amount of Oreos but she didnt i order them all the time.. of I want a plain vanilla i would of ordered thst i mean for 4.49 almost 5 $ it should have Oreos like i paid for.. she wasnt a problem solver nor a good manager they should promote the cashier in drive thru and demote her she is not fit to deal.with customers carry out # 449 6/17/2019 at 3.17.44 pm it says like on cashiers recipt im unsure if...

First a lady came on the intercom and asked what we would like to order, the young man David tried to tell me he couldn't take my order because system needs to reboot for 5 mins, it took longer. I asked if he could stay cooking it while we wait, he didn't respond. I waited at intercom for a while with no responses. Drove to window, David tried to tell me that since he couldn't take our order through the intercom that we would need to drive all the way back around through and wait on other customers who were behind us for him to take our order. I refused obviously. He finally with an attitude and after a stare down, took my order after me proceeding to give it to him about five times. He took my food out of you so I don't know what he did to it in retaliation. This behavior is very very unprofessional and unacceptable! Customer shouldn't have to drive around and sit in line again because of Jack in the Box having...