Kapri Ultra Lounge — Restaurant in Houston

Came here and got a section to celebrate my birthday. I was working with one section girl with my section beforehand. She asked me to send a photo for a club flyer, that I would have a birthday cake, and promised me a section near the middle of the club. The day before my reservation, she let me know she wasn't going to be at that club that night and that another girl would take over instead. When I got there, I was placed in a completely different section than my original girl promised me. The section I was sat in was around the corner from the dance floor, tucked away and hidden -- meaning, we could not see the dance floor. Really, all we could do was hear the music. Very disappointing. They were essentially out of all the alcohols that I wanted to order, and I ended up with original Ciroc. Additionally, they brought out the birthday cake and I asked for silverware so we could eat it. The section girl told me that they did not have silverware (which is strange in itself??) and that I could take it home if I wanted to eat it. There were also no containers to take it home, so I would've been carrying an open cake on a plate. I ended up leaving the cake there. I am also not completely sure if the bottle they gave me actually was actually Ciroc as they brought it to me and "opened" quickly....all I know is that I was violently sick the next day and really had not drank that much; I threw up for about 7 hours the next day which is very odd. Additionally, I don't know what happened with my photo I sent in for the club flyer because I never saw it.... terrible experience and a waste of money. The ruined section placement & everything else ruined the energy on my birthday night for me and my friends.

Edited because the reply from owner suggests I am fabricating things. Why would I lie about this....I Added photos of the cake received. There was no cover or wrapping. It was on a plate uncovered. I was told there was no covering or boxes. I was not about to carry it out uncovered all the way home, in heels to balance, in uber, etc. to have to balance it the whole time. Stage vs dance floor ... wrong word typed, but still the same situation of not receiving the section I was promised. Re: alcohol, I did not...

First AND last time coming here. Only reason I came was because the other hookah lounges I wanted to go to were packed due to rodeo parties. But it’s EXTREMELY loud. I mean it’s louder than 2 level clubs I’ve been to. You can’t even hear yourself think. Have to shout at the top of your lungs to talk to the employees. The music and dj just weren’t it. Horrible music and all he did was yell the whole time. Also the hookah is pricey but it pulled smooth and tasted nice. The “waitresses” only serve people with paid tables I guess lol they won’t even acknowledge your presence unless you have a paid for a table so you have to go get drinks from the bar. The bartender didn’t even know how much the liquor was (well known liquor) and it took forever to get my change. $60 for ONE drink and hookah… smh wasn’t worth it but it was free to get in. I made the best out of it. I see why it’s not packed 🙁 I was desperate for hookah and had already paid $20 for parking nearby so desperate times call for desperate measures 😭 Oh and the people aren’t friendly here whatsoever. Won’t be back…...

Parking: $20 for self parking in an unleveled gravel lot (unsafe for wearing heals) or $60 for valet parking through Cash app or cash only.

Security: the female security guard reached through the key hole of my dress and stuck her fingers underneath my bra without warning or consent. I was extremely uncomfortable and felt violated.

Section Price: $700 plus a random unexpected $100 service charge.

Section components: very cheap sugary drink mixers. The flooring tile was damaged and unsafe for high heals. A basic light up sign and sparklers displayed for 30 seconds.

Bathroom: the walk way to the bathroom has more uneven pavement. There’s no locks on the stall doors.

Environment: people don’t really arrive until 12:30am, the music didn’t get good until 1am. It ended at 2am. So an hour and half of decent time for $800…there’s no dance floor, only sections so it’s very anti-social and stand off-ish. People aren’t really dancing or engaging. Just sitting around drinking for the most part. The whole place looks like it’s under construction with plastic tarp at...