KFC — Restaurant in Houston

Came through the drive thru ticket 2446 at 6:04p to be not greeted by Virginia or the petite Spanish young lady who couldn't understand me asking for a original breast and a small fry. Repeated twice that I wanted a sandwich which was wrong. A male coworker corrected it. Then I get to the window and she just says my total. No hello your total is. No repeat of the order. Poor customer service. Then tries to make me pull around to wait for it. Because there are now other cars waiting. I refused. Asked for a refund. She ignored me. Then an older Spanish lady made my order. How hard is it to put 1piece of chicken in a box? Everything was ready. It's not like there was a wait for chicken or fries. Her customer service skills are weak 😒 to say the least. She should...

Location of Federal Rd one of the employees is ALWAYS rude wrong & disrespectful. Older woman maybe in her late 40s or early 50s black/Hispanic with a very nasty attitude. She lies about preparing fresh hot food and always have me pull to the front to wait on my.order which is always an issue being served warmed up food or isn't fresh as ordered. She will argue go back and forth playing games til you have to use profanity with her. I'm so sick of her nastiness & also serving off temperature food. She won't eat it but expect a paying customer to eat cold or old food. She has no more chances with me I'm reporting her and the location to the health department. My last order made me sick and one of our orders couldn't be eaten completely because of hair...

Customer service was awesome! They were polite and curious. I love their chicken the best. Update today i went there and bought mostly tacos. They were gross! The taco shells tasted like chemicals, so i ended up scraping it the ingredients and reading it liked a salad without the taco shell. Burritos were hard and dry. They Mac and cheese was good but over priced. Customer service wasn't so good i ordered 4 large Mac and cheese and they argued with and said i told them small. So i ended up ordering more because their small isn't enough for the kids they aren't taco fans especially from KFC/ taco bell. They only had 6...