Memorial Hermann arboretum cafe — Restaurant in Houston

Hospitals charge the big bucks to the patients and insurance companies. I think we as a patients or family members of the patients deserve the best of the experience in all aspects during a long waiting process after a surgery. An African American was taking the order at arboretum cafe. He does not do a good job doing that simple task. I think he needs more costumer service training. No wonder why these people work here. I ordered a signature burger, then he was taking everyone’s else orders. When a lady asked me if I was ordered already, I answered yes, but the person of taking orders said I did not order anything. They asked me again and I just told the to never mind. Forget it. Not coming again to this cafe. Ever again. Bad experience in the renovated memorial Herman hospital at Fannin St. By the way, the update txt messages to let us know how the patient is recovering was delayed most...

they have the best burgers ever. I come to the hospital just to get their burgers every week while my kids are at the babysitter. I’m not even ashamed either. I’m not even a patient. the food is just that good. If you don’t know how to follow basic instructions then don’t order here and expect to be coddled. these are hospital cafeteria workers not...

Its bad enough this hospital almost killed my grandbaby now your cashier, KAVANNA A. to be specific, has the audacity to have a nasty attitude & be rude you have the wrong people dealing with customers she didn’t greet us until I said hello how are you like wth She didn’t say thank you she didn’t even offer a freaking bag & we had three plates...