I ordered Taco Bell last night around 1:50am, now don’t get me wrong I get it it’s late and the store closes at 3am, but I’ve ordered tbell around 2:20am before and I’ve still gotten my food, anyways I doordashed it and the dasher sat at the store for a whole hour waiting for my food to be made. He was updating me the entire time and ended up telling me they were out of potatoes. Then like 5 mins later he tells me to call the store cuz the lights turned off and he’d been waiting for a long time but then he said the store called him and said they weren’t making my order. My doordasher told me there were only 2 people in the store so i understand it might’ve been stressful. I used to work at Hudson Taco Bell and I’ve worked with just me and one other person before, it’s hard and stressful but not impossible. Plus they’re being paid extra to stay clocked in after close. Sometimes we wouldn’t get out till 4:30 am, shit happeneds. We did have a larger order but nothing too extreme. It’s hard for me to comprehend how it took an entire hour for them to let the doordasher know they weren’t making it when he was sitting out there for an hour basically like why make him wait? It just doesn’t make any sense to me. We got a full refund on the order but It doesnt change the fact that I’ve had similar issues with this store before, I was fired from here unprofessionally by the manager Mindy Lyon. I am unsure if the reason they didn’t make my order was because it was under my name or what the reasoning was. It could have easily also been the doordasher himself but I don’t wanna point fingers, either way this whole situation is just disappointing and annoying and if it wasn’t the doordashers fault then tbell needs to get their shit together cuz I ordered my food quite some time before the store closed. They had plenty of time like I said I used to work there and it was hard and very stressful sometimes but you can’t just refuse to make an order. The only time they’ve done that that I’ve witnessed was when someone ordered a party pack 5 mins before close on DoorDash, that’s different. I ordered it a whole hour prior. Disappointed but not suprised. Do better and hire...
Read moreHad a night out, whole group decides we are going to taco bell. We honked a total of 4 times between all of us, as we were pulling up. Which we have done to mess with one another before and never had a problem, even at this taco bell in the past. Anyways, we were told before we drove up, from the first car in our group that whoever honked was "gonna get there food spit in" Realizing that the workers thought we were trying to mess with them, we were ready to apologize and tip them for the inconvinience of our 2 honks that came from our car. But when we got up there, we got more questions like, "ever heard of manners" we said sorry twice and tried to explain thay we werent messing with them(taco bell employees) but they just said "nah have a good night" so we left and got food at kwik trip. Cheaper, better tasting, and always 24/7 they have jacked my order up here before anyways, which is honest mistakes i think and i dont carry much weight to those problems.
Attitude or lack of customer service i do think is a choice, then again its taco bell, and they aint paying these guys enough money to be working that late at night and dealing with shenanigans, no matter how light hearted and miniscule those shenanigans are. To those who were offended by our two honks and believed my friends when they said, "its all that car" Im sorry again we made ur night much more difficult than we...
Read moreHey, it's Taco Bell. I wouldn't even be writing a review, but just in case managers at this location check such thing, I thought why not. I give it 2 stars because on the off chance that Linda is working there, it's great (5 star Tbell when she is around). If it wasn't for the times that they have a good staff, I would give this Tbell no stars. This location seems to have a larger amount of turnover on employees than most Tbell locations, and due to this my co-workers and I consistently get our orders messed up. Just today they forgot our bag of Doritos for a meal deal (half the meal), and forgot meat on both of my cheesy gordita crunches. Lol, seriously, you forgot the meat... I could call and complain, but it is really a very frequent occurrence at this location, and I'm sick of free hard shell tacos to "make up for it". Try to add anything to a menu item (i.e. hold 1 sauce), and what you receive is an empty shell. Even when ordering with no special requests, I'd say they have about a 50% success rate at best. I don't know any other fast food location, of any franchise that gets orders wrong these days. Anyhow, wall of text coming to a close, just thought I'd share another frustrating experience at the worst Taco Bell I've...
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