I went to purchase a smoothie, as I often do when there’s a location nearby. However, the server's attitude was downright unpleasant when I requested a military discount. When I asked if they had stopped offering it, she claimed to have been with the company for 10 years and stated they’ve never had it. I know this isn’t true, as I have received that discount at several other locations in Houston.
To make matters worse, after taking a sip of my drink, I noticed multiple gnats on the glass right above the ingredients. This level of infestation is unacceptable, and I promptly requested a refund. I’ve never encountered this issue with them before, and it needs to...
Read moreThe items on the menu were small and when i got my receipt it only showed the total. I asked for the prices of the items I paid for and Linda wrote it on the receipt I had. Then, I asked for mustard and honey mustard and was told they don't have those anymore. I spoke with a manager named Clementina and she said they stopped giving those out for years. I know thats a lie, because I've gotten them before. Her and Linda didn't apologize and were rude, especially Linda. Idk how they stay in business with those employees and prices smh. I wont go back to that...
Read moreIf you close at 6 then please continue to serve until then. You don't tell your customers you're closing earlier to clean. Iaan who claimed to be the manager on duty had just served the customer infront of us and denied us service shortly after. Also stated that the Smoothie that was being made was for the other employee named Chino. Who ever runs this establishment is clearly doing a terrible job running and choosing...
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