We went here for the first and last time. We were celebrating my husband's birthday. Reservations were made for 7:30. When we got to the restaurant we were taken to our seat in the back corner by the cheap Dollar General style divider that serves as their kitchen door. We asked if they were serious and then we were offered a table just around the corner in a room that had way too many people in a confined space given the guidelines of this Covid-19 period. These 2 situations should have been my red flags and we should have exited at that time. Next comes service, the drinks came fairly quickly, but it took our server 20 minutes to come back and get our order. One person in our party has a severe allergy to fish. We asked if the steaks and fish were cooked in the same area. They said yes, but the chef could pan sear a steak for her and finish it off in the oven. She was still nervous and opted for soup and salad. Her salad came out, she completely finished it and we were still waiting for my husband's salad. That came out 15 minutes later. We waited another 45 minutes for our food. Mind you, we had 2 steaks, 2 soups, 1 asparagus (they call it shareable, that is a joke. It was 5 pieces) and 2 salads. That is what we waited all this time for. Our server barely served us. We had to ask for drinks multiple times. Once our dinner was completed, we asked to speak to a manager. Fifteen minutes later we had a hostess who told us the owner was to busy to speak with us and asked if she could help. That is ridiculous, but does explain the horrible service, unprofessional attitudes of the staff and the insane amount of time it took to have a very expensive dinner that was truly...
Read moreNot impressed at all.....first of all when we walked in we were greeted by who I think was the owners which is a nice touch but when the gentleman ask if we had reservations we replied yes we were with "work party" no reason to mention my company name. He the owner says the young lady will show you to your seats. The young lady wasn't young at all I think it was the owners wife she rudely says walk to the left the room is on the left. I was like wow that was rude. The interior of the place is dated but not bad if theh would take the time to clean it. The waiter seemed to be bothered when he was ask for something. The food ISN'T AT ALL quality food the steaks were very fatty and very chewy not tender at all. We needed a steak knife and had to saw the meat we eat our steak medium rare to rare the steak looked like it was prepared by a jail house cook or a part time teenager cook who should be working at a fast food restaurant. The steak is served on a hot plate but that is it. The steak isn't cooked on the plate you can tell when a steak is broiled on the same plate it is served on. Seafood appetizers were no more then deep fried frozen food. The desert pie taste as if was slightly freezer burnt. All round experience for a high end steak house they failed they will never get my money. The bath room toilet seat didn't even match the toilet I mean if you have a oval toilet then you should not have a round toilet seat I mean come on its 20.00 at best and a trip to home depot I expected more for a well named place. Morris...
Read moreFirst time going here and decided to take guests I had in town from CA. I was excited to try something new because we usually go to Jeff Ruby’s but was sadly disappointed. My steak was way over cooked which wouldn’t have been a huge deal but when they resubmitted the ordered it appeared they forgot to bring it out. The waiter came out to check on everyone and realized I never got it. At that point they were ordering to go boxes so I told him not to worry about it but he insisted. I honestly felt forced to buy a steak I had to eat out of a togo box days later. I’m terrible with left overs so it really never got eaten. We came to the conclusion that he didn’t want me to cancel, since our party was a large group he didn’t want to miss out on the percentage applied towards the tip. I did get a free dessert for the delay and the waiter I think did try to give us good service which is why I still gave 2 stars. Another couple at our table found some kind of wrapper in their soup too. For the prices and food I think it’s over priced and the restaurant is dated. Actually there was a random piece of plywood on a portion of the wall where we sat. Just seemed musky and dingy. If your wanting top quality steak and a great experience I highly recommend Jeff Ruby, Grassa Gramma or Ruth Chris. Side note others in our party did think the food was ok but didn’t like that they couldn’t split the bill which made it inconvenient for all. Calamari and...
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