Burger King — Restaurant in Hutchinson

I went to Burger King here on 4th Street and I must say the Manager's here are some of the rudest most unprofessional employees I have ever met. I have worked at other fast food places like McDonald's and if I dared to speak to a customer the way the manager did today I would have been escorted out the door and fired at the same time.

But onto what happened: I ordered 3 Jr Crispy Chicken Rodeos, 3 Flame Broiled Cheeseburgers, 3 Jr Crispy Chicken, a dozen cookies, and 3 small orders of fries. I didnt think I would need a receipt as I have never had issues before but upon arriving at home I realized I was shorted 2 Jr Crispy Chicken Rodeos. I tried to call them 5 times before they answered their phone. 5 times...alright I'll let that one slide maybe they were busy. But when I explained to the lady what happened she immediately copped an attitude insinuating that I was lying. Why would I lie about 2 sandwiches? Make more sense to lie about the whole order. I would have been willing to go back but with no car and a hurt back I rarely make the trip to Burger King because I have to walk and my back starts killing me at the end of the trip every time. When I explained this to the lady she replied "Well without the receipt there is nothing we can do. I'll either need the receipt or for you to return the order."

Now as I said with my messed up back returning the whole order was out of the question and I didnt take the receipt cause I didnt think I would need it. My fault on the last account. But I am leaving BK with a 1 Star. And to the manager...I hope those 2 sandwiches you shorted my son were worth the 1 star and loss...

The service is always sub par- once coming into the restaurant it almost always results in a wait in a completely empty lobby while workers are chatting in the back. The food is as one would expect from a burger king but I would be careful of what time attended- as some times going for certain items the items may be hot but taste old. You can almost taste that the items were left under a heat lamp and just about to be thrown out.

The atmosphere is horrible. The location is right outside 4th street and is in a bad neighborhood. I have personally been solicited in the middle of the parking lot just going in for a small soda from someone who claimed the business had just kicked them out the door for asking for free food. For the amount of poor quality and trashed food I've seen from this restaurant, I don't see how they would not be able to afford to feed a hungry person for free who came in and asked for a small fry. How ridiculous. Since the restaurant itself had already kicked out the patron, there wasn't much I could do without half way encouraging trespassing, but this made me decide that I will never walk in those doors again. I quickly turned away and didn't even order my drink after that person was so upset that they ran off before I had the chance to explain that I couldn't overstep a business for turning away the customer, but I would have been willing to help personally. I would rather go clear across town and pay more expensive prices than enter a business that knowingly, purposefully, and rudely turned...

It has taken over a hour before sitting in the drive thru waiting to order then another hour waiting for your food I recommend checking your order before you drive away from the window because they way to often forget to put all of your order in the sack even though they try to rush you to pull forward check your order because they are very difficult about getting your remaining food to you or refunding you Is just not going to happen but what can I say I have major love for the whopper sandwich without cheese and sometimes have to sit at that window while they remake my whopper and leave the cheese off I just pray nobody is spitting in my whopper lol but everything they have is delicious and you get much faster service going inside and placing a to go order not able to use your app perks and crowns but they often have very good coupons and you can use them inside or at the drive thru window just have the number on your coupons ready to tell them because no number no coupon so no $6.99 large whopper meal for...