We just ate here last night and will never return NOR will we recommend it to others. I called afterwards to speak with a manager and never received a callback. Our waitress was not pleasant and did not bring us anything we asked for in a timely manner: we waited for 40 minutes after ordering and still hadn't received a water, utensils, or our appetizer. I had to stop the waitress as she walked by because she never stopped to check on us. When we asked again for the water and napkins, and inquired about the appetizer, she was very short with us and rude. She brought the appetizer - it was cold - and didn't bring any plates. I ordered a side salad and it never came. I told the waitress and she said she would remove it from the bill. It was still on the bill. Our meals were served lukewarm and the side vegetable was CABBAGE! It was obviously left over from St. Patrick's day, as we were there the day after. I've Never received steamed cabbage as a vegetable side with chicken Marsala or any other meal. Not acceptable, especially with the cost of the dinners. I ordered bow tie pasta for my little one and was given spaghetti (after I specifically discussed this with the waitress). We were never brought bread - again had to track down a waitress (not ours) who brought us one. Asked for more and never received. We witnessed other guests who were waiting with their meals, unable to eat because they had no utensils. Another table requested salt and pepper and never got it so asked to borrow it from the next table. All different waitresses! So while our waitress was less than accommodating, it's obviously an issue with this restaurant overall. Seriously - save your money and walk next door to Keegan's. Half the price, better than food, and the manager will welcome you and thank you for coming. Stay away from TJs. Our bill was $128!!!!! Needless to say, I did not leave a tip and I have...
Read moreHad dinner there tonight. We have eaten there before and it was great but had a very disturbing dinner tonight. Last time my husband had ordered the pizza an he liked it so much he orders it again this time. Well to start there was 8 of us our server took everybody’s drink order but my husband an mine an we were sitting right there! My husband orders the pizza again because he had liked it so well last time. He was eating the first piece an thought it tasted alittle funny so he added salt well that wasn’t the problem it was burnt! So after we waited for server to come back we told him an he’s like I will order you another, fine. We were all done eating an his pizza comes😡 so my husband he told him he would take it to go. So I had said to another server they really should take it off the bill thAts not right she suggested I talk to the manager my husband was unaware an had no problem paying for it it was the matter of fact. So I found the manager Christine an I told her it really was unacceptable that he just got his pizza an we were leaving . She didn’t seem to care an my husband heard me talking to her an before we left she was arguing with my husband an said we looked at it an it wasn’t burnt. Unfrickin believable! It was burnt that’s why it tasted bad. Since when does a manager argue with the guests I couldn’t believe it! We are not ones to complain about our food or expect something for nothing I am a server myself an at one time my whole family were servers so we know what servers have to deal with but never have any of my managers argued with a guest. So unfortunately that will be our last visit there. Food was good but manager was very disrespectful! Server last time was Michelle and she was Wonderful but this time different story!...
Read moreBeware. This is not family friendly.
My family has been going to TJs for over thirty years. It’s a fond memory of my childhood. Having my grandparents and dad ordering the same cheesesteaks every time, myself ordering a pepperoni stromboli loyally. As we continue the tradition for my own children, ages 2,5 and 8. I called and asked about the kids menu as it is not listed online. I was told on the phone they have “chicken and all the pastas on the menu u come in kid portions”. I said I was going to get their order together and then call back and I did. I ordered three shrimp Alfredo’s for the kids and two other meals for myself and my husband. My mom went to pick up the food as we had five different orders (totaling over $400 in food for dinner). When she got back we looked at the bill and noticed we were charged 11.40 for the kids meal and then an additional 11.40 for shrimp. Mind you it had MAYBE three pieces of shrimp and no one told me this uncharged on either times I called. Not when I asked specifically about the kids meals or when I placed the order. I thought it must be a mistake. The adult portion on the menu was $24. So this would make the kids portion the same. We ended up paying over $60 for three kids meals. When I called to ask, they said it was my fault for not asking and then when I said I would write this review they called me a “horrible person”.
Thirty years. Thirty years of orders. Not to mention thirty years of recommendations to friends. There was not apology. Help. Concern or anything. We called and asked for the manager they did not care. Absolutely criminal to take...
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