Papa Johns Pizza — Restaurant in Indiana

My favorite pizza spot...and the workers are so nice.... I just hate calling in because the calls center will not take no for an answer.... just frustrating.......but I love Papa John's Pizza....would of been 5 ⭐... Below is a true scenario I had the last time I ordered just stressful

Example I would like a large pepperoni pizza Would you like two topping for $$ No just the pepperoni pizza We also have two pizzas for $$ No thanks just a large pepperoni pizza Ok, for $$ you can get cheesy bread No thanks just the large pepperoni pizza I can add a drink for $$ No thanks just the large pizza sir..I don't need anything else just the pizza please Oh ok Ms Kitty I understand, we also have dessert for $$ I don't want anything just the large pizza sir What about stuffed crust? Garlic bread for$$ I think I'll just go get a frozen pizza because this is too much...I know you have to sell but this is stressful Ooh ok it'll be $15 for a large pizza I've never paid that much for a large pizza with your guys, I think I'll just go buy something else Ooh ok Ms Kitty sorry about that I've found a deal for $9.99 for your large...

Payment failed on their end, and I was not told until the delivery driver was here and they needed a cash payment to give us the pizza. I had already been charged on my card and assured that a refund would be issued in 3 to 5 business days. The manager then told us the pizza would be on its way soon. 30 min go by, and we call again. We are told pizza should be here in 15 minutes because they remade the order. An hour goes by, and we are told the driver just left when we ask to cancel the order because this had now been an over 2 hour ordeal. They gave us the wrong soda in a bigger size as a way to "fix" the situation. The driver was very kind and did his job. I wish there had been more clear communication in the payment not going through on their end, and i wish the manager would have just told us the actual time it would take to get the pizza, instead of just being kind of rude about the whole thing near the end and telling us different things as the...

I have never had a worse experience with papa john’s than this past Saturday.For starters, The pizza took forever. The pizza thing wouldn’t load or they didn’t change it, so i thought it was just broken but no. It was supposed to deliver 9-915. It got to the house at 9:45. Called at 9:30 to the restaurant to ask if it was on the way. The woman on the phone spoke very rudely and said ya it’s coming. Proceeded to not get there for another 15 minutes. We opened the box, the pizza is barely warm 🤣 Like not even under the heat lamps warm. I gave them the benefit of the doubt that they forgot to cook the pizza but no they let it go cold entirely. And the pizza isn’t even cut all the way through. Congrats you guys earned worst experience at a papa john’s! If there’s a way to get my money back i’d love that, so i can use it at a different...