Buffalo Wild Wings — Restaurant in Jeffersontown

The nerve of this place calling themselves "Buffalo Wild Wings"... They were anything but wild. They were literally the worst representation of chicken wings I've ever experienced. But let's start with the environment.. A sports bar on the NBA All Star Game night of all nights.. At about 18% capacity.. With employees IN UNIFORM strewn about doing noting.. It appeared more like some sort of Lukewarm room tempurarure, goth, middle school cafeteria framed in black flat painted plywood but instead of being packed with students, very few sad, depressed looking patrons were seen sprinkled sparingly throughout, yet, still corralled in the front 25% of the restaurant to make it appear more full from the strip mall storefront lined windows that it adorned. No music... No television sound.. No nothing... I swear.. For just one moment in time.. No more than that, but I assure you that, for at least one moment in my lifetime, I was hoping I'd choke on one of the bulimic chicken bones that had been so disrespectfuly placed before me. I saw boneless on the menu as an option but chickenless is what I ended up with. What seasoneless chicken was on the bone looked like it had been cooked with an industrial hair dryer to the point of extinction of the entire species. And let's not forget the "wedges" that my friend ordered that looked more like battered toenail clippings. The whole experience was absolutely atrocious and, frankly, embarrassing for us and the waitstaff. The manager, when asked to remove something we weren't satisfied with, attempted to take $3 of the $4.29 instead of the whole thing or comping both poorly made items, as he should have, and sent the poor waitress to handle it, jeopardizing her tip and making her handle something he should have handled, and handled better, in the first place. The one semi bright moment was the server. A blond girl with glasses and her hair in a pony tail.. Sorry.. Don't remember your name.. She was friendly, knowledgeable and helpful even when she became obviously frustrated with the whole situation. I am Jerry. Please don't be like Jerry. Don't waist a dollar or a moment of your life in this so called establishment. And you're welcome in advance. Have a wonderful,...

First let me say as a large group we have spent literally almost every Thursday night at this location for years now. Last night I was made to feel like I was a bother and not wanted there. I would complain to the manager but it was the Manager Autumn that treated us so poorly. We know for a fact they close at 12am M-Th. Last night at 11:36 Autumn (with almost a personal disdain and attitude) turned all the TV's off then proceeded to turn off the touch tunes while playing music we paid for. When she walked by us I asked why she did this since you dont close til 12am and her reply was a very rude, snippy and annoyed "because we close at 11:30". If you could have seen the look she gave us you would think she hated us. We downed our drinks and I was in the car leaving the parking lot at 11:44. I love the bar tender Sarah and our normal server Jaime but if the manager wanted to close early then fine, walk up to us and say hey I'm sorry but we need to close early, but to treat loyal customers with such disrespect and attitude is beyond the pale. Then lying to our face about a closing time that is clearly listed on the door is insulting. As someone who worked in Hospitatlity for over a decade I never like to complain like this but the attitude I received left...

can"t understand why. this store for long time bing serve a good food and great service was one of my kids fav since they have 3 years old lately all change some time poor service,wait to long for our food,not the right order and always we understand since we work on the restaurant business. but when i visit them 12/26 at 4:30 all was a mess floors derty,Wings were hard and dry not very good at all,beer last of the barrel and when i ask the server she tell me, we about to replace for a new one you want another, i say yes and she bring me from the same barrel. i ask for ketchup and they bring a emty bottle with may 4 or 5 togo little 3oz packets i know is hard times right now. but i be in there and i always choice to close the restaurant if i go give a bad service. cose slaw was diferent im not sure what they put on them something greasy like italian dressing when i ask she just tell me is how they serving the cose slaw i never see this tipe of joke, last think when i ask for the chocolate cake our server tell us is not good and she dont recomended well i live with more the $100 bill hungry and...