Southern Spice — Restaurant in Jersey City

Disappointing Experience "I'm extremely disappointed with my recent experience with this merchant on Uber Eats. I placed an order, but canceled it within 10 seconds. However, I was still charged $63. When I contacted Uber support, they claimed that the merchant had already accepted the order. But when I reached out to the merchant directly, they denied receiving any order and stated that Uber was responsible for the charge. I'm frustrated with the inconsistent communication and lack of resolution."

Poor Communication "I've had a frustrating experience with this merchant and Uber Eats. After placing an order, I promptly canceled it within 10 seconds. However, I was surprised to see that I was still charged $63. Uber support told me that the merchant had accepted the order, but the merchant claims they never received it. The lack of clear communication and conflicting explanations are disappointing."

Unacceptable Charges "I'm shocked and disappointed that I was charged $63 for an order that I canceled within seconds. Despite providing proof of the cancellation, Uber support and the merchant are giving me conflicting explanations. The merchant claims they never received the order, while Uber support says the merchant is responsible. I expect a higher level of service and transparency from Uber Eats."

Lack of Customer Support "I've been trying to resolve an issue with a canceled order, but the support from Uber Eats and the merchant has been lacking. I canceled my order within 10 seconds, but was still charged $63. The merchant claims they never received the order, while Uber support says the merchant is responsible. I've provided proof of the cancellation, but still haven't received a satisfactory resolution."

Inconsistent Policies "I've been using Uber Eats for a while, but my recent experience has left me frustrated. I canceled my order within 10 seconds, but was still charged $63. The merchant and Uber Eats have inconsistent policies regarding canceled orders, and it's unclear who is responsible for the charge. I hope that Uber Eats will take steps to clarify their policies and provide better support...

I had the pleasure of dining at this restaurant eight times over the past few months with my family and friends, and each visit was nothing short of extraordinary. The dishes we tried were consistently delicious, with a perfect blend of flavors that left us wanting more every time.

The Mandi Goat Chicken stood out as a highlight, offering tender, well-cooked meat infused with spices that perfectly complemented the aromatic rice. The balance of flavors in this dish was remarkable, making it a must-try for any first-time visitor.

The Chicken 65 and Karvepaku Chicken (Curry Leaf Chicken) were equally impressive. Both dishes were bursting with bold, tangy, and spicy flavors, showcasing the chef’s mastery in South Indian cuisine. The crispiness of the Chicken 65 and the unique aroma of the curry leaves in the Karvepaku Chicken made these appetizers unforgettable.

Lastly, the Chicken Tikka Masala was a delightful surprise. The rich, creamy gravy paired wonderfully with naan or rice, making it a hearty and satisfying dish. The chicken pieces were tender, juicy, and soaked up the flavorful sauce beautifully.

What stood out during each visit was the consistency in taste and quality. The food was always fresh, well-presented, and served in generous portions. The attentive staff and warm ambiance added to the overall experience, making it a favorite spot for our gatherings.

I wholeheartedly recommend this restaurant to anyone seeking authentic, flavorful dishes. It’s a culinary gem worth revisiting...

During my recent visit to this restaurant, I had a mixed experience. On the one hand, I found that some dishes were truly excellent in taste, which was a delightful surprise. However, it was inconsistent because there were also dishes that fell below my expectations in terms of flavor and quality. Unfortunately, the service provided by the person who served our table was less than satisfactory. She seemed to lack knowledge about the restaurant's food specials and didn't offer much guidance when we had questions about the menu. What was disappointing was her request for tips, which is generally considered unprofessional and should be based on the quality of service provided rather than demanded. On the bright side, the restaurant's pricing was reasonable, and it wasn't too expensive. However, it's worth noting that the quantity of food served was on the smaller side, which might not be suitable for those with larger appetites. In summary, this restaurant offers a mix of excellent and below-average dishes. The service experience needs improvement, and the request for tips was unwelcome. Pricing is fair, but portion sizes could be...