Hilsa Grocery — Local services in Jersey City

I've been ordering from Hilsa for about a year now as they're the only place I've found in Jersey City that delivers goat meat via Mercato. I always have a great experience with them, but the last time - not so much. They missed a few of my instructions and included liver bits, which has never happened before and added to the weight, so I ended up rating the order a 3/5 as I was quite disappointed.

A few moments ago, they called me to accept full responsibility for messing up the order and refunded the amount for the goat. They also updated the website to make sure other customers don't run into this issue. I learned that they're a small business run by a very lovely aunt, mom, and daughter Nori (Nory? Sorry for the misspelling!) and they're always welcome to hear from their shoppers. They run Korai Kitchen as well - which is another great gem in JC. It was the sweetest interaction I've had with any customer service and I truly appreciate the extra mile they went to rectify the situation.

Will never stop ordering from them and will tell everyone...

There are very few butcher places that are clean and well-maintained. technically it's a small grocery store which is mainly dealing in Bangla food items... On this block, there are many fish-meat shops, but they are either not maintained or items are they sailing- not up to date.

We have been on the wrong side of the deal many times so we are very cautious about which store to choose.

We found this store, been there a couple of times, and found that not only items, even fish are quite fresh. We come from Parsippany, especially for the rohu & Hilsa (Illish) fish

when I say fish- these are fish that comes from south Asia and normally other stores - they keep sailing 'not so good ' fish.

they even have 3 types of fish cut, tell your reference and you are good. apart from fish- they also have many items (mainly for Bangla-speaking households) and they have a good range of them. My Bengali wife is happy now, happy Wife, happy life ;)

What impressed me most is that they maintained their shop in a very good way. (trust me this is not a...

The store is very clean and spacious compared to the other stores here. The fish was of very high quality than the other Bengali store in this area. It needs to improve on variety though; the other store in compassion packs more types of items within the small boundaries. The best part is the store owners are very hospitable. They acknowledge that being new they cannot afford to be arrogant and always focus on...