Panda Express — Restaurant in Joliet

So it’s obvious that they’re manipulated over here at this Panda Express. I just speak with the Hispanic general manager, very unprofessional the fact that his cashier lied and stated that they ran out of beef from broccoli. This is the second time I come to this location and the food is not out not prepared. You have to order and wait while others are behind you because there is no food even to be cooked you have to it’s only cooked by order whether they’re just trying to save the product. I understand about food cost, but then you jeopardize a customer and has a high level of standard professionalism that the customers hold the panda to ! Also, I find it a very dissatisfied that I was not able to use my panda survey coupon with my purchase in my app that gave me another one in order for me to use because the survey coupon. I have to purchase something that I’m already getting a discount so you’re just having meadd to make a separate purchase in order for me to get that free item so me giving my feedback to kinda does nothing so that’s actually manipulation and false...

Definitely Hold Panda Express at a higher level then they gave I never been to a location were it’s 4:30pm in the evening an no food literally on 2 dishes were available . I asked for receipts to give food survey information back to this specific store location I understand food cost but at what cost ? For food to be made fresh a not be given the good quality ? I saw 5 set of different customers come and left because there was no food available . This location & owner should be advised that these are not the values of Panda Express . I drive all over the states & tried to always give my feed back with the best of intentions of my experience regardless of my experience. Whether it be bad or good just food for thought please do better ! Location was clean that’s is honest. Food was made fresh beside the rice am was not at the best...

Just came to this restaurant in the mall. First off want to say that they do not let you try samples. I understand but seems quite stupid. I asked for a sample of a new item which looked burnt to see if it only looks burnt or tasted burnt too. But that's not even the real issue. The server Karla H seems to be incompetent to the items she is serving. When asked she simply stated "vegetables but couldn't tell us which kind and then finally stated I don't know. How can you not know what you are serving people to even let people know that there might be something that they are allergic to in that item. Another issue is the rice looked dry. 90% of the food...