My phone was almost dead so I’m just now able to share my experience. My family went in 30 mins (9:30) before closing time at 10pm. We had to bring our son in bc again you don’t leave babies in the vehicle… I sat his seat down that he was in and my husband and I wasn’t even able to get up there before they started taking our order. Felt extremely rushed and very much unappreciated for giving our money to this place. -As a former subway worker; your ovens and stuff should NOT be turned off… and salads should continue getting cut and mixed like they are supposed to(especially if it’s requested). No one wants to bite into a whole slice of tomato or cucumber when you only get 4-5 pcs each…before closing time. The fact I know what utensils they use…. I DO NOT APPRECIATE GETTING LIED TO. I politely asked if there was any way of cutting it up…she automatically said they don’t have a bowl or anything to do that. You don’t have to have a bowl to cut tomato and cucumber slices…. From my experience working at subway: you mix all the salad ingredients into a bowl and use a meat cutter-spatula like utensil the chop it all up and mix together
So in reality she told on herself bc I never mentioned a bowl or mixing it. Also they didn’t even offer to heat up the meat or anything… so our meat was cold. We felt very disrespected so we didn’t even stay to eat due to the rushing they made obvious. CUSTOMERS SHOULD NOT FEEL RUSHED OR DISRESPECTED PERIOD! I don’t care who it is. We...
Read moreIf I’m paying for something I should be able to order it how I wish. I should also be able to ask a question of staff on duty and get an intelligible answer. I’m asking about sandwiches not string theory. AND why the hell do you think you can just openly converse about people in an open kitchen like subway while they are standing there. Maybe I look like a complete idiot! Maybe they think everyone is a fool who will not actually say something about their bs. I told both of the girls that my friend could not hear and I wasn’t much better and they looked perturbed when I had to ask them to repeat themselves more than once. I said the words “I can’t hear you would you speak up please”. She got no louder. They finished making our two sandwiches and the oh so very unhelpful cashier gave her a breathe sign with her hand like woosah kind of sign. So I apologized for my friend and I being so stressful to them. She looked surprised like she hadn’t done it in my face!!!! She stuttered for a moment and I was like “you are right here in my face doing this. I can see you! Sorry I’m asking you to work at your job!” And my sandwich was not very good...
Read moreOne of the worst experiences I have ever had at a subway. I had an order for our office ladies which was 4 sandwich’s (6in) and 1 protein bow. I was told they do NOT take that many orders. I asked to speak to manager and another employee said he would go ahead and take care of it. The girl that refused to make my order kept rolling her eyes as if she was annoyed that I had order more than 1 sandwich. I’m sorry but I have never in my life in any restaurant have been refused service due to the amount of my order. Either they need new employees or new management that will decipline and teach their employees that customer service is very important and no one is turned down especially when their buying multiple sandwiches, isn’t the point to make money for your store since they are the ones cutting the employees paychecks. Definitely recommend another subway in the Jonesboro Area. DO NOT GO TO THE SUBWAY ON CARAWAY.. WORST...
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