We always choose the Alexander drive location for the simple fact that their workers and management is so much better than the wings to go on Parkwood. We gave parkwood one more shot today after church and was reminded quickly to NEVER give this place a chance again! Every time we eat at this location our order comes out wrong. We told the girl that was taking our order that on 2 of our combos we wanted Texas toast and that on the lemon pepper wings we wanted traditional. This girl named Shayla brought our food out. She handed the lemon pepper wings to the person in our group that ordered them and guess what??? They were boneless. Not traditional. Then we didnât get any of our Texas toast! Shayla decided she wanted to be rude and went and printed our receipt out and came back to our table and said, âYall didnât get Texas toast and it doesnât show anywhere on here that you ordered traditional wings.â I responded back and advised her that we did in fact ask for 2 Texas toast and traditional wings. She got very rude and told us that it wasnât her problem and if we wanted toast we needed to go back to register and pay for it. She was extremely rude. So my mother in law brought it to the managerâs attention about how her worker was being rude for no reason and how our order wasnât right. The manager had the audacity to tell my MIL that she was being aggressive.đđđ girl this ainât her being aggressive, thatâs the way she talks because sheâs Mexican!!! LOL! This location will not ever get our business again! And Ms. Shayla needs a reality/attitude check! If you hate your job that much (calling peopleâs names out and taking their food to them) go get a...
   Read moreMy mom ordered Golden Parmesan wings and they were completely dry and had no taste to them at all. It is raining and nasty out she calls to let them know about it but she's not from here and only in town for the night. The only thing they wanted to do was offer 20% discount her next time in and not do a refund. They were not what she ordered at all they didn't even get the dressing right. I ordered the burger and the time it took to get home from there is less than 10 minutes and because of the tomatoes and the shopping wet pickles the whole bottom of my bread and everything was soaking wet and dripping like crazy. Plus the temperature outside is cold and it's also cold inside the building we were only in there for a few picking up to go orders but still some heat would be nice when you're trying to get in out of the cold. I will never come back to this place again. I wish it gave me the option to post pictures so that I could show everybody how bad it truly is. I finally figured out how...
   Read moreOrdered 24 wings and 3 large orders of fries just now and asked if it would come with celery. Was told yes. I paid .70 per order for 3 additional orders. I got a bag of 10 small sticks of celery in one bag. I asked if this was all I would get for what was to come with an order of 24 wings and 3 additional orders and after questioning the young lady behind the counter multiple times she said if I wanted another bag of 6 more sticks I could pay $2.00 and some change for 6 more sticks. She was very unpleasant and acted as if I was such a bother. I was the only customer in the building at 5:00 on a Friday. Maybe that should have been a sign for me but we have ordered here many times and this is not usually the case or the way it has been in the past but it seems if there was an adult watching and helping things could be much better. I guess if this is how it is we will go elsewhere for our wings...
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