Jersey Mike's Subs — Restaurant in Katy

First I will say I come to this location all the time and 9 out of 10 I have an outstanding experience. Store is clean and food is great. Today I ordered an 13 and 17. I guess the gentleman misunderstood me and cut some meat for a different sandwich. The next gentleman corrected him when he was about make it with the toppings. The first gentleman let out a big sigh that was obviously loud and I felt directed towards me. In the end it was ok everyone else was great and I still had a good experience dealing with everyone else. But weather he misheard me or even if I would of said something else it's not that big of a deal there's no reason to let out that big of a sigh I was the only person in line. I deal with customers also in my work and there's no reason to let that ruin your day. Food was great but I will say I ordered the 17 for the first time And I thought I would get a chance to add a few things to it when it came over to the sandwich table but they bagged it up after they got done cooking it so if I would have known that I would have told them at the beginning I wanted to add...

I come to this location a lot, and it's always been consistent sandwich wise - at least for what I get. I enjoy the food here, I usually come for the club sub, some chips, and sweet tea/watermelon sweet tea. The reason I am rating this 3 stars is because the quality of the tea and other drinks has been going downhill. The sweet tea is not sweet, flavorless, and bland. The same for the watermelon tea. The normal tea is usually kind of fine, but still not up to the previous quality. This has been consistent for over probably 20 visits now. I have given it time to be fixed, and it simply has not. I really love this location and go frequently, so I hope you will please address this. What prompted me to write this review is that during my last visit, as usual the tea was not good, so I tried drinks from the soda fountain and that also had no flavoring like it was missing the syrup. I don't know why this aspect has been consistently lacking for so long. The sandwiches are good tho, please just fix the drink...

Hadn’t been to a Jersey Mike’s in a while. I always have a good experience, regardless of location, but some employees really go above and beyond at certain locations. This is one of those locations. The staff was extremely friendly and the vibe was just peaceful. I came in after hours of uber driving sitting in traffic, so I was hangry and they really calmed me with their energy. I forgot to ask for my sandwich the normal way I usually get it only to realize it once I already sat down to eat. I told the staff and they were kind enough to give me the condiments on the side. Really made my day. Thank...