Starbucks — Restaurant in Kemah

First pulled up to the window and was told to wait waited for five minutes wasn’t too upset. Ordered my two drinks pulled up to the window and paid for them and then was left alone to wait another seven minutes when they got my drink to me they said have a nice night. It was only one drink that I was given and I had let them know that I had another drink she went and grabbed the other drink and let me know they did not have whipped cream when she was holding the drink. I realize not only did they not put whipped cream in it, but they also didn’t put any of the other toppings because they didn’t have whipped cream, not to mention it looks like the drink was sitting for as long as we were waiting, I asked if she had put caramel in it. She turned around and squeezed a bunch of caramel in it and gave it to me. Horrible customer service. I feel like that was very disrespectful on how long I waited not to mention I didn’t get the drink I paid for so I was overcharged for a regular caramel frappe they could have told me right when I paid for they didn’t have Whip cream and that would’ve been OK but they wasted my time management needs to look into this as a manager this is completely unacceptable this happened at...

I am not a happy Starbucks customer. And to think that today is my birthday and I placed an order that wasn't fulfilled is not only heartbreaking, but the transaction wreaks of nonexistent customer service. I ordered a Medicine Ball Tea and specifically requested two Teavana Peach Tranquility Tea Bags, more steamed lemonade than water, and eight pumps of honey syrup. The barista insisted that the tea was not made with Peach Tranquility Tea: ONLY two chamomile tea bags and said she could add peach juice. 😞😱 😳 The Medicine Ball/Cold Buster is made with Jade Citrus Mint Green Tea, Peach Tranquility Herbal Tea, hot water, steamed lemonade, and a hint of honey. Did the recipe change? If so, why didn't the barista prepare the tea the way it was ordered instead of forcing her personalized order on me? I specially asked for the Peach Tranquility Tea, but I was told that's not how it's made. Really? I just purchased this very order seven days ago at this exact location. Again, I'm not a happy Starbucks customer. BTW, this tea...

Didn’t eat here. Greeting was nice. My caramel ribbon crunch was delicious. Unfortunately for my daughter she wanted a cappuccino extremely wet, flooded with milk. Batista said why don’t you just order a latte. I said for my daughter you can’t make a cappuccino extremely wet. She said no, ours no the way er make it here. I sad what law would you violate of you did? She said we can’t do it like that! I said why don’t you just make it the way you want to. Other Starbucks will suggest a late but have never stated we can’t do that. For this reason Service...