Subway — Restaurant in Kernersville

I ordered a toasted SOCT sub to be delivered to my home, when I opened it the paper was saturated and stuck to the sandwich. The bread was gummy and (again) saturated. I phoned the S. Main location to ask the manager to possibly have my sub remade, but when the line was answered it was by an eruption of teen girl laughter (I honestly thought I called the wrong number) then a testy voice answered “Subway”. When I asked to be connected to the manger-she quickly took offense and roughly (all but cursed me out) told me the manager wasn’t there. (That’s fine.) As I proceeded to ask if there was an email or another way to reach the manager, she began to over talk/yell at me that there was NO MANAGER THERE! And then asked if I would like to tell her the reason for the call and to leave my info..............(Well, NO. Not really seeing as she had already positioned herself poorly) so I took a deep breath and asked for her name SHE DISCONNECTED THE CALL.

I PAID FOR A SOPPING WET SUB AND WAS TREATED WITH IMPOSITION REGARDING THE MATTER. I cannot believe this is how this company standardizes...

This evening I visited the 1030-A South Main St, Kernersville, NC location and ordered 3 footlong subs because I had the Get THREE FOOTLONGS FOR $17.99 coupon. However, when I start to checkout I'm told that the coupon has already expired?? The date on the coupon says expires 6/25/22 and today is 6/25/22? The manager stated that she could not adjust the total in the system if it does not accept the coupon. I advised her that's ridiculous!! So I told her that if they're not going to honor the coupon then I only wanted 2 subs because the diffference was about $10. She said okay that's fine and preceded to remove the sub from my bag. Now, either the manager was clueless or the Subway quidelines are a false representation...so which is it? For future reference DON"T state the coupon expires on a certain date when you're not going to allow your customers the same date to redeem...this is absolutely FALSE ADVERTISING because this makes no sense to throw away that 3rd sub rather than allow your customer to redeem a...

Came in here at 6:20 after going next door to the golf lounge. Not even close to closing and the staff was horrible particularly the girl in the photo with arrow posted below. All four of us were in line to order and they were using brown lettuce that was already towards the bottom. She simply asked if they had anymore lettuce and the girl in photo sighed hard as she grabbed another bin of lettuce from the fridge. Then when she put it in the serving area she rolled her eyes hard at my girlfriend, I was also going to need more fresh lettuce when I ordered also! I said something to her about the eye roll and Emma working didn’t help with the situation either. She was going to continue to top the brown lettuce in her food. So we told them we are leaving and all four of us went to Jimmy John’s instead. Don’t bother here, go somewhere else. We didn’t come in last minute either, it’s not like it was an hour or closer to closing. It was 6:20. Will not be...