Ross Dress for Less — Local services in Key West

Convenient Shopping Stop in Key West

Located just a 16-minute drive from the cruise ship docking area, this store is an excellent, easily accessible stop for visitors to Key West. The route to the store is straightforward and typically free of traffic, making it a smooth and stress-free drive for anyone arriving from the port.

For those driving their own vehicle, parking is available directly in front of the store, which is a rare convenience in the bustling area. In addition to its convenience, this store also serves as a pick-up point for other nearby stores, such as CVS Pharmacy and Dixie, allowing you to consolidate errands in one visit.

The staff here are friendly and attentive, always ready to help customers find what they need or answer any questions. The store is also fully wheelchair accessible, making it a welcoming choice for visitors with mobility needs.

Overall, this store is a great option for shopping in this part of the U.S. Whether you’re a local or a tourist stopping through, you’ll appreciate the accessibility, helpful staff, and...

The ghetto Walmart of Key West. I used to shop here more often, but the store has changed. I purchased an item recently and realized it was the wrong size. When I tried to bring it in the store and exchange it, they told me that it was OK. When I brought my items to the customer service line, a woman pulled me to self checkout, as I was explaining that I wanted to exchange one item for another, she took my items, rang me up, and instead of exchanging it for me, she charged me for everything. When i went back to customer service, the woman wouldn't refund me for the item that I paid for twice, only the new items, and they took the item from me. When the manager came up to "fix it," he told me it was fine and I wouldn't be charged twice for the same item. One week later, I was still charged twice for the one item. Now I'm disputing it with my bank, and Ross wants to see all 3 receipts before they even consider giving me a refund. It's going to take months for me to get my 32 dollars back, but they've lost my business...

Oscary was very poor in service. She watched another employee tackle a growing long long & She not only spoke English but when I asked her not to throw my clothes that just purchased in a bag without even folding it, in Spanish, the excuse I was given is that “we have to get everybody out of the store by 10:30” this was said at 10:13pm.. mind you we were already waiting 20 minutes in the line with one register open and two other employees. This is why I don’t shop here, unfortunately I needed a new pair of heels. This could’ve been prevented by either not shopping here or simply better service/system. Thanks to the girl with the great attitude that chose to work hard! You deserve a promotion above recognition sorry I didn’t catch your...