Vovina — Restaurant in Kirkland

Last week, I visited this establishment with a friend of mine. He is a regular and told me that the atmosphere is great, with a friendly staff, and good cocktails. We had a mostly pleasant evening; enjoying our drinks and snacking on delicious brussel sprouts and chicken skewers. Until it all took a very strange turn at the end. The bartender over served my friend and it was clearly intentional. She would make two drinks at a time and continue to give them to my friend along with a double shot of his choice. As a former bartender myself, I felt it was very excessive and should not have reached that point. It made sense to me once the bartender and I had our final exchange. My friend is a very generous tipper, Bridie (our bartender) took advantage of that. He had wrote a $100 tip on a $304 bill followed by an incorrect total of $600. He was clearly intoxicated and did poor math. Upon my correcting the total for my friend, she had the gall to tell me what I was doing was illegal and that he (my friend) always leaves a 100% tip. I showed her the discrepancy on the ticket and she let me know that she was going to go off of the total and made other rude and hurtful comments. I’ve only recently found out that this individual ultimately took it upon herself to give herself a $300 tip on a $300 bill. Greed is a terrible look and it was clearly the intent throughout our visit to take advantage of my friend. The only reason this place gets that second star, is because the cooks made some...

Rebecca was extremely disrespectful. When we mentioned that we wanted to order the Vovina Tacos, she rudely responded that she’s worked there for a long time and that she would know if they had tacos on the menu. Although we were looking at an old menu, Rebecca was extremely short-tempered and responded once again by saying “just look at the menu”. Before we could even show her the Vovina Tacos on the menu, she turned around and walked away. When the replacement waitress came, she completely dismissed the situation. Don’t recommend this place.

EDIT to owner: Yes, I am sure that this is the right restaurant. As you can see from the attached picture, you once served Vovina Tacos. We pulled up the menu through google; regardless, our waitress was rude. The brown-haired waiter with glasses must’ve given me an incorrect name then. “Rebecca” had short blonde hair. The replacement waitress who dismissed the issue had...

Where to start. I went to this restaurant on a Saturday night with a group of friends. I sat for 10 minutes and had to ask for a server which took another 10 more minutes arrive. When we got our food order, our friends order was wrong. It was a long wait to get the order so we did not bother to reorder. They left the food but forgot to give us utensils which it took them awhile to get. We were never checked back to see if everything was okay since they left the food. When we finished our meal we had to call for a server to get our bill. When we sat it was definitely busy but they under staff. I work in hospitality and I gave them the benefit of the doubt but in the future my advice is that they should not sit more guests then they can give good service to. My rating is poor for service and value of food is overprice...