Exceptional Customer Service Experience
Title: Continued Excellence and Ongoing Projects
Review: I have had the pleasure of working with lake street diamond company for over a year now, and I cannot express my gratitude enough for their exceptional service and ongoing projects. From our first collaboration to the current endeavor, their expertise and dedication have consistently exceeded my expectations.
The craftsmanship and attention to detail demonstrated by lake street diamond company are truly remarkable. Each project has resulted in exquisite pieces of jewelry that perfectly capture my vision. Their ability to understand my preferences, offer valuable insights, and bring designs to life is truly commendable.
What sets lake street diamond company apart is their commitment to delivering an exceptional customer experience. Their team is responsive, professional, and goes above and beyond to ensure my complete satisfaction. I have always felt valued as a client, and the personalized attention they provide is unmatched.
I am grateful for the ongoing collaboration with lake street diamond company. Their creativity, expertise, and passion for their craft make them my go-to jeweler. I am confident that every future project will result in another masterpiece that I will treasure.
If you are looking for a jeweler who consistently delivers excellence and provides a personalized experience, I highly recommend lake street diamond company. Their dedication to their craft and commitment to customer satisfaction are second to none.
Thank you, Sam for your continued excellence and the opportunity to work on these exciting...
Read moreI can not recommend Lake Street Diamond Company enough. They did such an amazing job on my ring and their customer service is just amazing.
My now husband purchased my engagement ring from another jeweler and while I loved the style, the quality was pretty poor. I’ve thought about having it repaired for a few years, but never got around to it. One of the side stones fell out, and so it was time to get the repair done.
I brought my ring into Lake Street and they let me know that because the ring was so poorly made, which I already knew, it was best to have it completely remade. They kept my original design with some improvements that we discussed and used the same stones. They used CAD to design my new ring and kept me updated on the process. When my new ring was all ready to pick up, the ladies at the store were so sweet and excited for me! The jeweler came over and explained the technical reasons as to why he made the changes he did based on the previous issues I had and even remembered that I didn’t want anything that could potentially scratch my son on accident. He even designed it so it finally set flush with my wedding band.
I absolutely love my new ring. It’s PERFECT. I really couldn’t be happier with Lake Street. They did such an amazing job and really took...
Read moreWe started our search for a jeweler that could help us craft the perfect engagement ring. We expected to have to check many stores before we found someone we could trust with this investment and to appreciate our unique style. We need not worry, upon first walking into Lake Street Diamond, we were immediately welcomed and made to feel right at home.
Lu guided us throughout the entire ring process, from selecting the stones, to describing the ring themes. We decided to go with a custom build and Lu ensured we felt heard and understood the full process. Throughout the design and building phases Lu was there every step of the way, with updates, clarifications and follow up questions to make sure we were getting the ring we envisioned.
The final product was beyond what we had imagined and to us is the most beautiful ring we've ever seen! Lu never steered us away from our goals and instead made sure we got as close to those as possible.
Lake Street and Lu have earned us as customers for life, and we will recommend them to anyone looking for a special gift or to design the centerpiece ring that perfectly represents your lifelong commitment to the...
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