Latin Bistro Express — Restaurant in Kissimmee

Peruvian restaurant? LOL all my fellow Peruvians please go somewhere else… YOU WILL BE DISAPPOINTED! This is by far the WORST “peruvian restaurant” in the area. I ordered chicken through UBEReats..first noticed they charge $1.50 per 1oz of sauces lol what? Ridiculous! Ok. I paid for 4 sauces , I added a note, I called and spoke with someone who assured me all sauces were in my bag. Took almost 2 hours to arrive, arrived cold of course, and guess how many sauces were in my bag? Only 4 which are not the ones I paid for nor the ones that come with a whole chicken nor the ones that come with all the other stuff I ordered. I called to have them deliever my sauces because every REAL Peruvian knows how to eat a pollo a la brasa… and they said the owner nor a manager were present and they couldn’t do anything. So they literally just stole my $6 and did nothing. Great job! Then the chicken tasted so bland, no type of seasoning, no dressing for the salad so that was nasty. Im so upset with their intent of offering Peruvian dishes and they do not do their research to see how dishes are supposed to be served! Hey owner! I suggest you go to Peru and order a pollo a la brasa and learn how to serve it and how to make the real sauces! Stop stealing money for nasty sauces that dont even go with the chicken and lastly, I suggest you hire people that are able to resolve problems when one presents and please make sure they read and follow instructions because non of them do!

• Responding to owner* Instead of taking the time to respond and defending yourself you should address the actual problem which is your team and your food quality. We can see from your response the service that you offer. Im not assuming anything clearly I see it in the food quality. If you and your Chefs are indeed Peruvian then you should know what Im saying is the pure truth. Not even Memories of Peru which is authentic and the best in Orlando would charge $1.50 for that type of sauce. You adress everything except how Im getting my $6 back. Yes indeed the people you hire do not know a thing about your products or what you offer..again lack of training and preparing your staff to handle problems and answering questions. Your business is fairly new and if you dont address these issues and change things I don’t think you will succeed. This is not how you treat customers, I know a fair amount of people in the Peruvian community and I will...

There was a maggot in my boyfriends food we called over the women who gave us our food and my boyfriend asked politely what it was as we already had a feeling it was a maggot and she told us it was chicken fat and continued to say it as we showed her a picture from google what chicken fat looked like and what a maggot looked like it was very clear still that it was a maggot but the women still said it was chicken fat and claimed we were being difficult in Spanish and saying it was just chicken fat not knowing my boyfriend understands Spanish she gave us a very difficult time to the point that I had to go on the phone with the owner of the restaurant because they would only refund the meal with the maggot but why would I want to eat my food after finding out there was a maggot in my boyfriends food the girl was also coming out with the food and then randomly turned around and didn’t come back for like 5 minutes and to add to all that the food took forever to...

It is a small place located in Old Town. I walked in, the place was completely empty and it took the employee over 10 minutes to acknowledge my presence. I ordered a Whole Chicken Combo. The chicken was spicy and dry as a mummy. It was like eating a paper napkin. French fries were good and the rice was just ok. For the price you are better off going next door to Publix. It is a no repeat for me and I definitely don't recommend this place.

Update: This is solely in response to the owner's reply. Firstly, it's worth noting that a restaurant spanning 1,000 to 2,000 square feet is typically categorized as small-scale. Secondly, your chicken dish appears to be an unsuccessful rendition of Peruvian-style chicken, a cuisine I'm well acquainted with given my mother's Peruvian heritage. Lastly, it's not about the budget but rather the perceived value. The overall quality of your food, service, and establishment does not justify the prices you're charging,...