Jack in the Box — Restaurant in Kyle

Where do I start.....first the wait in line was forever, they forgot our fries (which we did go back around for). As we were headed around the building we did come across a manager outside on break. We told him our issues and he said we had to go back around through the hour long line. The boy at tge window came and opened the door for the manager and they ran in...no care in the world.When we got to the house with our food....it got worse. We were missing one whole sourdough burger combo, the picture for the chicken pita and chicken sourdough club are straight up lies. My pita was pathetic looking at best. The tomatoes and cheese were melted in such a way ive never seen before. The club...o gosh it looked like something they made fresh a few hours before. We also ordered a jumbo jack with.cheese, there was no cheese and the meat was funky tasting. The 20 churros we ordered were under done and chewy in.the middle...not yummy.chewy..gross, squishy chewy. The filling was oozing out of my churro. The chili cheese curly fries were nasty as well...with some old chili on top. Our curly fries looked.like a mixture of possibly new fries and leftovers from.the orders before. The employees here dont seem to care about what the customers get in.their bags. So at 1:15 am I am headed to Ihop to get dinner for my family. I was going to go to.Ihop to begin with....next time I wont trade convenience for quality. I think this requires speaking to someone above manager level. I will be contacting your company in the morning and again monday...

RUN! YOU WILL GET SICK! I just watch the young guy working there touching the fries, the tacos, the containers, he even rubbed his bare stomach, all without gloves. Without washing hands. This is absolutely unsafe practices and will definitely get someone sick.

I've been to this location a handful of times, & it's always something. Recently, they were only accepting cash, but were upset that I didn't have correct change due to a coin shortage. Most recent though, I actually noticed the price on the outdoor menu isn't what they charge you. When brought up to the guy at the window, he tried to make some excuse but still wanted the extra money. Be it a nickel, dime, or quarter, it's all false advertising. When I mentioned this to the guy, he didn't say anything and just gave me the food. I was totally willing to pay for my very small order, but apparently he just wanted to move along. This isn't a surprise to me that the pricing isn't correct. If anyone actually looks at their menu, there is no correlation on a meal price with the drink & fries add on. What is the actual cost of the fries and drink to make it a meal. On some combos it adds up to one thing, & another will be something entirely different. It's just make up prices at this location. All of this falls back...

This location is hit or miss. We stopped by for an order of egg rolls today. The line is always backed up. There were at least 5 cars in the line. As we got to the speaker, "Juanita" who did not even greet us or say, "Welcome to Jack in the Box" yelled in a rude manner, "give me a few minutes!!!". We both looked at either other say, "gee, she is friendly" sarcastically. We waited for a few minutes until she came back and said, "ok I am ready!!!". We place the order, got to the window. The young kid who was working the window was way nicer than "Juanita". I decided to give them one extra star because he was polite. We did have to ask for sweet and source sauce and request a receipt more than once from the young kid.

The egg rolls were good. They were lukewarm when we got them. There were a tad bit greasy, but were flavorful and hit the spot when we ate them.

I am not sure management needs to do with this location. The service can not be so "off" almost every time you go there. It has gotten to the point where we will go someplace else because of the rude service. The very rare time where we go in, it is like everything works like clockwork. Those times are very few and...