KFC — Restaurant in Kyle

Went to get a bite to eat with my family stood there being stared at for about 10 minutes by assistant manager Raphael I asked if I needed to go to the drive through to order and he replied no don’t you see I have him (the guy taking orders through drive through) busy working drive through I said no I see so should I go through the driver through he said no you can wait senora he’ll be with you he then tells the guy to take our orders. I wasn’t handed my cups for drinks so I waited till he was finish taking orders and I reminded him about the cups Raphael said why are you giving her cups he said sorry I had forgotten to give them to her anyways finally our food was finished after another 20 minute wait we sat down to eat and the famous bowls were maybe a quarter of the way full the smallest amount of potatoes corn and gravy there was more cheese than anything and 5 pieces of chicken my mom went up and Raphael replied yeah and it’s one scoop of everything mind you she wasn’t speaking to him she also explained that my fathers food had been missing his biscuit so the boy replaced it Raphael came to our table maybe 3 minute later demanding his biscuit to throw it away we wasn’t going to argue with him handed it over and he walked off laughing. The dining area is also extremely disgusting the one highchair they have is so sticky and has food from god knows...

Your employees need tuck in their shirts & wear their hair & hats right if they're going to be in the food service industry, really to generally be a better face for their company. Also, the goofy looking cross-eyed girl with the black hair that needs to be better kept so it doesn't get in my food & the little skinny white dude that were just chillin in the corner jerkin each other off or whatever & made my mom wait for almost 4 minutes with no orders up and then were kindy snippy & rude taking her order should be fired, if you don't want to serve people, you need a different job. All the while there were still a few customers sitting in your lobby, & myself, while everyone's bitching as loud as possible, with profain language to boot, about a customer not getting what they ordered & paid for complaining, like it's not your job to do that. Maybe if you weren't an idiot who doesn't want to serve people much less do it correctly they wouldn't complain & we could all avoid this unpleasant experience. To the one old lady in there who looked to be Hispanic & doing her job & got the register girl up there for my mom, your awesome. The rest of you should be reprimanded...

I went there to get a 10 piece wing five original and five crispy which I did just two days ago. The new guy said that they can’t do it that way they can only give you two crispy pieces of chicken so I would have to get eight pieces of original chicken. I explained to him the other day that that was not the case. I asked him did they just not have anymore and was cooking more crispy chicken and he said no and that they can only give two crispy chicken so I will have to get eight original. On top of that, I didn’t even get 10 pieces of chicken which I paid for.They only gave me eight and when I tried to call them several times the phone just rang rang and rang. They were not busy just a few...