Enjoyed my salmon dish but I am very dissatisfied with the customer service our group of 16 received today. We were told that they do not take reservations for large groups of people unless we all order off the family menu so we showed up at 11am with no reservations. They explained that we can only all sit together if we order off the family menu otherwise we can all sit separately and order off the regular menu. They ended up letting us all sit together and explained to us that in order to order off the family menu we had to do it in groups of fours. Four of us ended up ordering from the regular menu. We came here for our managers birthday. I asked if they could sing her happy birthday and the guy said yeah sure maybe I can bring out a cheesecake? I'm like ok cool sounds good. The guy goes and asks his manager and comes back to me and says his manager said they can sing happy birthday but you have to purchase the desert. I said no thanks. It's not the point. The point is that we stood outside for over 20 minutes waiting for them to make seating arrangements for us you would think they would do something nice for us like give my boss a free cheesecake. Definitely won't be back.
01/21/19 Update: The owner Alex reached out to me and apologized for what happened and asked us to come back so today I came back and I just have to say that I appreciate the customer service we received today. Our waitress...
Read moreIf you're looking for an exceptional Mediterranean dining experience, Cafe X2O in La Verne is an absolute gem! From the moment you walk in, you're greeted with a warm, inviting atmosphere that makes you feel right at home. The staff is friendly, attentive, and knowledgeable, always eager to recommend dishes based on your preferences. The menu is a perfect blend of traditional Mediterranean flavors and contemporary twists. Whether you're craving fresh hummus, savory lamb dishes, or perfectly grilled seafood, Mediterranean Cafe X2O delivers every time. Their grilled meat kebabs are tender and flavorful, while their Hummus and Tzatziki is rich, comforting, and packed with layers of flavor. The hot and cold Meze Sampler is great with friends and Hookah on the patio. Don't forget to pair your meal with one of their house-made cocktails or a bottle of carefully selected wine to elevate the experience. The ambiance is relaxed but upscale, making it perfect for both casual dinners or special occasions. The outdoor patio offers a relaxed setting to enjoy your meal if you're in the mood for al fresco dining and Hookah! If you're a fan of Mediterranean cuisine, this place is a must-visit. You can tell that the owners put a lot of love and passion into their food and service. Truly one of the best spots in La Verne to stop by on the way...
Read moreI did not like this place for 3 main reasons; the food was not authentic Mediterranean, rice served wasn't basmati, pita bread was bad, service was terrible and stunk like hookah even inside the dinning area. My wife ordered filet mignon medium rare and it was prepared too burned, see photo, even looks black, ground beef was also too cooked, we ordered grilled veggies, two of the green peppers were not cooked through, once we received our food the waitress asked how everything was and we mentioned the issues but she said she would tell the cook. Once we got ready to go, we asked for take out boxes and also the check, she finally acknowledge the bad food we got served and again said she was going to tell the manager-owner, after a few minutes we waited and no one will come to talk to us or give us the check, so we called who we assumed was in charge, the guy saw the burned food we had and said we should of mentioned right away but we had waited for too long and now he couldn't do anything so we had to pay in full, I told him we didn't care for a freebie, we just wanted him to know the food was not done right and the service was bad... We also told him the place stunk and even the music they played was annoying. Please do not go to this place as you will have a bad experience unless you are into bad expensive food and like to...
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