KFC — Restaurant in LaGrange

Arrived at the establishment to pick up for dinner around 7:30 pm. Watched an elderly black man I believe they called “Sanford” or “Stanford” in the parking lot lock a young man in the dumpster area and then walk away on purpose (the Sanford person followed the young man in there so he knew he was in there). The young man then had to CLIMB out of the dumpster area and reported it to his manager, James, I believe who then dismissed him then proceeded to LAUGH about it with the elderly black man in the back while the young man left the restaurant. You can tell the young man was upset but he didn’t lose his cool for a moment and was the bigger person and walked away. Also would like to add im a regular at this particular place and come in once a week and have never witnessed such an act of utter distaste. I’ve seen this young man work diligently quite a few times before and do believe he is mentally disabled but he didn’t once yell at these men or show any kind of backlash for their despicable actions. It is so disgusting how these two “men” behaved in what I once thought was a professional environment. I will never EVER step foot in this place again until those two heathens are properly taken care of. And to think “James” is a manager of this company. DISGUSTING. KFC should be ashamed for that mental and possible physical abuse they put a person with a mental disability through. Will definitely be reporting this incident to corporate in hopes they are relieved...

Update

Called to ask a question about employment. I asked how old do you have to be to work there and was told 18 years old. This company is of KBP foods and the YUM company is the parent company. On their site it states 15yrs old for entry level positions (team member) 18 for shift leader or manager positions. "You are at least 15 years old for Team Member positions, 18 years old for Shift Manager positions" Not to mention I worked there at 17 yrs old when Mary Delany was manager before she left and her sister Dorthey came. However I was injuring for a job for my daughter. The manager said yes you have to be 18 to hire. Then when I told her the corporate site says 15 she says yes that's correct. Which is it at this point? Then she put me on hold without asking me to hold to ask some one what age is it which had to be a crew member if she's the manager and they also said 18 when she just said it was correct when I said its 15 on the website. Theirs no telling who she's denied a job to based off of age which is discrimination. If anyone was denied a job because of age please contact a lawyer! Manager doesn't know what she's doing doesn't, even know policies, very nice but uneducated and cannot comprehend nor answer questions without contradicting herself

4/05/2021 food taste awful! fast service but biscuits stale chicken taste like grease. I see why they're not that busy as other restaurants next to them....

We ordered a family meal from the restaurant in Lagrange ga and when we got home ( 20 mins away ) we realized they didn’t put our large fry in the bag. I then called several times and finally the manager ( James ) answered the phone. I told him my problem and then he told me if I could come in the restaurant he would take care of me and fix the issue and that I just needed to ask for him. The next day I arrived at this restaurant and I asked for James and James ( himself ) being funny yelled out loud saying that he wasn’t there, which he was. I didn’t think it was funny at all. One of the workers then came and told us that he would be right with us but it will be a minute. We waited for 20 minutes while they continued looking at us and whispering as if they didn’t want to see what we wanted. James never came to the front to take care of his customers. Long story short he sent one of his employees out to ask what we wanted because he thought we wanted to beg him for a job but all we wanted was our order fixed and had he came to the front and asked instead of hiding then he would have known. Finally another employee came to us and apologized and gave us our large fry ( I didn’t even want it anymore ) and stated that they were short staffed. James owes us an apology because even if they were short staffed and I was looking for a job, he shouldn’t have treated us that way. James needs to...