Planet Fitness — Local services in LaGrange

My first review of this facility was 7 years ago. It had just opened and was really clean and had new machines. Fast forward 7 years. The facility is still nice but has not been kept up very well. Several of the machines are missing the rubber grips, and the molding around the windows are taped so that the trim around the glass doesn't fall. I just started back using the tanning beds. The standup beds, the fans in them don't work and are worn. They have dirt blowing around between the acrylic and the bulbs. The floor had lint this morning from not being swept in awhile. I used one of the lay down beds this past week and the face tanner had only one side of it working. I know the fees are really cheap and you get great benefits, like being able to use other locations. I love that. But after working out in another town and using their equipment and seeing how their machines and building had been taken care of, the LaGrange needs a little TLC, and machines need updating. Oh yeah, the other gyms have newer equipment that this one doesn't have. I also have another gym membership to another gym in town, and it has the same upgraded machines that the Planet Fitness' had. I wasn't able to write a new review and had to add to the original review which is below. Like I stated in the original review, the workers are great and really friendly.

Really glad this gym opened. Nice place to workout and friendly staff. Also saves money since you can tan here as well. The hydro bed is the bomb. Only issue is depending on what time you go, you may have to wait for a few members to finish their text or phone conversation while sitting on a machine. This isn't the staffs fault. I just use another machine while waiting on them. If you haven't tried hydro bed, what are you...

I’ve been a black card member for a couple years now. I love the atmosphere. All the people working out there are awesome. Ive gained some cool friends and am happy to have been there a long time. Some of the equipment is constantly broken or in repairs but that’s something I can get over.

I’ve had an issue with the staff members ignoring me. I’ll ask a question which is answered but then I am neglected after saying anything else. The management is usually with women in the gym. My whole gym session he’s not around. Majority of the time the staff are on their cellphones or distracted by women. The management and staff are weak. I can handle weak staff & management from planet fitness . What I can’t handle is being ignored. I asked if i was under contract and was told “I don’t know.” Then I asked if there was a fee for cancelling and got told “I won’t know until you cancel.” I was never asked why I was leaving. It just lists it under “no time.” I’m at the gym EVERYDAY. I’ve had a couple other bad experiences not worth the time of day but I hope one day I can go in this Planet Fitness and be able to ask the staff...

I've had this membership since Dceember so maybe a few months. It's like my second gym being that it seems to lack the premium benefits of other gyms no days. This is my first time coming near closing (20 min before 9) and I was only going to finish a daily jog. Well, the gym doors are closed and per the employee, they've been instructed from upper management to lock them early to prevent more customers from coming in.

Being a former retail associate and manager, I completely get the nature of the call BUT when a service is being paid for, I intend to be able to use it when I please. Other than this complaint, the prehistoric type machines and few free weights, I guess I enjoy the treadmills.

Anywho, just a little peep for those who work late like me and try to get it in...