There's a reason this place had no wait and was empty on a Saturday, before a Cubs game. It's awful. First, they bring you chips but charge for salsa. Now, a lot of Mexican places are starting to charge for chips AND salsa- I get it, but usually at those places I get chips and 3-4 salsas for about $6. Here you get free chips, but then pay $4 PER salsa, oh and the salsa dishes are small. We ordered the medium salsa and our waitress brought us the mild (green one) we ordered the red salsa. She blew off the situation. We Paulo r salsa that we didn't order and didn't like. Then after 10 minutes she came back and took drink orders. I LOVE margaritas so I ordered one. It tasted like extremely watered down tequila. It was probably the worst margarita I have ever had. Also they don't salt the rim. They salt a small portion of the rim/the side of the glass...because I want to lick the side of the glass as I am sipping my god awful margarita...no. I ordered shrimp tacos and they were far from good. They needed some kind of creama sauce or something- very blah. My husbands tacos came at the same time as mine but my father in laws came 15 minutes later because they forgot about them. Our waitress was bizarre and was hard to track down at times. She rarely came by to check on us. In fact she never came by to see how everything was tasting. We even had to flag her down to ask where the rest of the food was. She did walk by us when we first got our food- I guess she didn't think it was weird that 2/3 people had their food? I would not recommend. I would never go back. The only reason we came here was because the place we wanted to go was full. So avoid! Go some place else, I'm sure you can find better food with no wait or less of a wait on a Saturday game day that this sorry excuse for a Mexican restaurant. I ALWAYS look at Yelp before and didn't this time, wish I had. Oh and by the way the prices are stupid high for what you get. The people who gave this place 4 or 5 stars must not know what good food or...
Read morePlease please please get rid of the people in the bathroom. They are extremely rude and i feel so weird using the bathroom because they follow me in EVERY TIME. It's annoying. I'm just trying to do my business and they will literally wait outside your stall until you're done and get all up in your business. They were also super rude about leaving tips and will block the door until you do so. I also didn't know initially that they were not part of the store, so I tried to take an antacid that was on the sink thinking the bar offered it and they got super mad that I didn't leave a tip. I didn't know ????? I apologized and offered to go grab my money from outside, but she acted like she wanted to kill me. I understand this is how they make a living, but surely there's a nicer way to go about that. Like hell i'm gonna leave a tip now. Super uninviting and ruined my whole experience at this place. Really wanted to leave a better review because the drinks, food, and service outside the bathroom was top notch. But after that experience it made me scared and I literally avoided going into the bathroom the rest of the night because of her! Please do something about this. It makes me not want...
Read moreBe warned you will have a horrible experience with the bottle service and staff unless you are friends with them which I have seen last night. You would think paying for $700 worth of alcohol you would get excellent service but you will not. No one in your group is exempt from the cover charge. The host who was “taking care” of us lied to me many times. He told me that the other booths are reserved until 11 pm which I wanted and said I could have one if no one shows up so when it came down to the time no one was there I asked him hey I can get that booth all he said was oh they are on their way and just walked away. Horrible host that lacks so many interpersonal skills like other staff that was attending us. Also, like previous reviews the people who were charging at the door are rude when you try talking to them about the service. Honestly you are better off going to an actual club where they can actually attend you way better. I got contacted by the office stating that they are sorry about the inconvenience and they will let the owner know so they can address this issue right away...what a joke! I guess the lady at the door is known for her “excellent” customer...
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