Whenever my best friend & I have the same night home (every few months), we have made it our tradition to order takeout & Cozumel has easily become our favorite spot over the past year. The food is always amazing (delicious, prepared to preferences, great temp, & endless options).

Tonight, beyond the food being as tasty as always, I have to give the biggest shout out to Angela - who was handling the front of house & UberEats orders. We ran into an issue where our delivery driver ignored contact from us + Uber support. After an hour past our ETA, not a lot of support help, & the restaurant nearing its closing time - I made the decision to call Cozumel directly. Angela was so kind from the minute she answered the phone, listened to our situation, she agreed that they could pass our order off to me, & she offered to contact Uber from the restaurant’s end too. She was so kind as to keep our food under a warmer so that we could still enjoy fresh food. She detailed our delivery issues to support contacts on their end & assisted me in making sure that the restaurant was taken care of & so were we. She even threw in extra to-go silverware & grabbed a bonus roll of fresh tortillas. Angela truly had the kindest demeanor, did the absolute most to assist us, & made an extremely happy resolution to a situation that started to go south. I can’t thank her enough for her patience, help, & wonderful attitude! I hope she gets all of the praise & any sort of incentive possible, because she is someone who cares about her workplace, the service she’s delivering, & every customer’s experience. Angela made our night & I hope we get to interact with + thank her her again in the future … it’s thanks to her that we are full of food & will continue to keep Cozumel at the top of our list for our celebratory meals in the future!