Starbucks — Restaurant in Lakewood

Yesterday, I witnessed a young barrista being insulted by an obnoxious, rude, woman demanding to be Compensated a free drink, because a named employee, (who is not on staff because the customer made it up), messed up her drink last week. This poor girl, had to get her manager and explain herself in front of the customer while the customer shut her down in such a condescending, nasty explicitve manner. The worst part was the nasty rude potty mouth customer was not refused service! Instead the customer (WHO IS ALWAYS RIGHT) was catered too! She got what she wanted by a spineless, week, management, who are scared to refuse service. This is wrong. Starbucks, need to know when to back up an employee when a RIGHT is Right and WRONG is wrong. It is called moral,...

The drive through was quick which was a plus since my kids were having a fit in the back seat. I ordered a grande Caramel Macchiato. I asked for a lot of caramel and it didn't seem like it came with very much. I wanted a more sweeter taste but it had a stronger coffee taste. I was willing to pay for extra caramel. I have only been to one Starbucks where when i asked for a lot of caramel it was real sweet the...

This Starbucks almost always has a line at the drive through, however the wait time is always EXCEPTIONALLY fast.. I don't tend to go inside this one but have in the past. It's always clean and bustling with people who have already been served. It's in a easy to access location and there is...