Charleys Cheesesteaks and Wings — Restaurant in Lancaster

The food is good except the fries. When they first open the french fries I was getting were done. Now lately it seems like every time I order french fries they're not done all the way. The french fries are thick in the middle which indicates they are not cooked all the way through. I know they get busy and have a lot of customers but the problem is you can't serve food that's not cooked all the way because then they'll have to cook it all over again. Please talk to the workers about serving raw french fries. They don't pay attention to the orders because when I have ordered Cajun fries, they keep giving me plain...

Very horrible we were the only a black petiole waiting food got made last when people that ordered after us got there good way before us. We have been waiting for at least 40 minutes. Even an older black didn’t want his food wanted his money back. Due to poor customer service and disrespectful attitudes. I recommend not to visit if you having a wonderful day . I ordered at 1:57 and really just making it out at 2:25 I got home and this is what my food looked like. It was all just thrown together no care no nothing This look like something I’m suppose...

Tbh the food isn't really that great but the the workers were really nice hard to find restaurants that have nice workers like that though they didn't have any ketchup near to the soda machine and the food was ok but when it came down to the drinks it tastes like they put melted ice in there to make water I haved dr pepper and the ice cream machine...