Sakura Restaurant — Restaurant in Lancaster

I've ordered Delivery four times from Sakura now. Their food is always fantastic, but delivery is bad. I always ask for the soonest time, and they always deliver an hour and a half past that. I ordered tonight, and it's an hour and a half later. A girl that works there called me 6 times just now. When I finally picked up, she told me that "You live too far. You live too far. Do you still want me to deliver?" and I said, "There hasn't been a problem before. I only live 8 minutes away. Yes." and she proceeded to argue with me. She finally said a grumpy, "Fine. But you live too far." and hung up. I'm still waiting on my order. I always tip well, and I work at a restaurant; I understand that it can get busy, especially on the weekends. But if you have a "delivery option" available on your website, it should be proper, respectful, and somewhat prompt delivery (if delivery is late, you could at least apologize to your customers). Edit: I just received my order. When I handed her the money, she was very rude. She also complained that the tip wasn't good, and waved me away before I could respond. I didn't even have to tip her after service like that, you know? The only reason it's 3 stars instead of one is because the food is good, and this is my first experience with Sakura that was this bad....

We've previously ordered form Sakura and always liked the food, however, today was quite a different experience. Delivery from here tends to take around 45 minutes, and while that's a little long the food is normally worth it.

Today an hour after placing an order for delivery we still had no food. I called to ask why and was told it was out for delivery and should be there any minute. Half an hour later the food still hadn't arrived and when I called back I was told they will check with the delivery person and let me know whats going on. Another half hour later and I get a call that they can't find my apartment. By the time we got the food it had been over 2 hours since placing the order and over an hour since it had gone out for delivery. My food was luke warm at best and was significantly worse then all the previous times I've ordered here.

Not sure what has happened in the last few months but I'm definitely looking for a new Chinese/Sushi place that delivers...

Never a big fan of "Asian Fusion" type restaurants, but if it's Sushi you want, this is the place to go in Lancaster.

This place was recommended to me by a friend who lives in Lancaster and travels around the world, so I trusted his judgement. He was spot on.

Sushi is good and fresh and well presented. Service, while a little slow, was courteous and helpful, recommending certain items on the menu which were all tasty. Beer was cold and saké was hot- great on a chilly December night.

Decor is nice, the place is a bit small, but does not feel cramped. They have many other items on the menu, but since I stuck to Sushi, I cannot say anything about the other items, but my dining companions had cooked entrees and said it was delicious.

If you want Sushi in Lancaster County, you won't be...