Boba Haus — Restaurant in Las Vegas

Got two teas, both Taro flavor for me and my girl. When i got to the location i was very skeptical if I was at the right address. From the outside it just says lucky 3 of something like that, but no name of the “boba haus” idk if its infused with other shops within the same building but you just pick up what you order in the front for any of the shops the person just scans your name and you’re set to go. You also have to park behind the building cause you cant park in front or the side of the road. I believe the reason this shop has bad reviews is due to the fact that its in a very uncommon area where a boba store would normally be located and just makes people uncomfortable to drive by and stop for a drink or some food. Regardless of the site, the drinks are pretty good, i didn’t get to take a picture of the drinks but you can be sure you’re going to like them. Its open almost till midnight, theres very little boba houses that are open this late. Perfect spot to come by when you’re having fun with friends and y’all craving some milk teas at night time. Will definitely be...

Never again!! I chose this place because it was late and we wanted boba, the GPS lead me to this unusual place, kind of shady… well it ended up being “multiple virtual restaurants” We order boba from this place, their app said it will be ready within 15 min, I came to the front desk right at the time my order was supposed to be ready, I called to get my order and this girl (she sounds very young, she was very nice, no complaints about her) So I calle for my order and she sounded like she didn’t what I was talking about, once she figured it out, she said “oh, I can make your order for the taro shakes, but with no boba cause we ran out” I mean, the whole point of this order was the boba… I said we can wait for the boba, she said we don’t have anymore. Then she offered a refund, I said yes please refund my card and cancel the order, she said I will call you when we are ready to refund, she said she didn’t know how to do a refund she called her manager but no answer, so a waste of time, and they didn’t have what we ordered. They kept me on the phone 20 min to tel me, they will...

Don’t really want to negatively impact the business anymore so let’s start with something positive: This review is based on two drinks I ordered for delivery. Their aloe Vera bites were soooo good. Now I am hooked on those. A couple things business can improve one: take customer special request carefully- actually do it. On the UberEats app there was no way to put special note so I called them to ensure no ice on my drinks as I don’t feel well and don’t feel like icy cold drinks. But guess what, both of my drinks filled with plenty of ice🤢😵‍💫. I like that the Boba was not overly sweet but they are too soft, lack of the chewiness boba...