Lucky 3 Food Co — Restaurant in Las Vegas

Though the individual restaurants offered at this kitchen are great, the service of the actual establishment is atrocious and continued to demonstrate a lack of care towards reoccurring customers and proceed to implement questionable business practices...

Background: On several occasions the store has proceeded to sell items from the various kitchens while KNOWING the kitchen is closed and not able to provide the product requested through the menu app. Previously, the cashier was able to fix the issue and process the refund or update the order to an open kitchen but this time around I was given the runaround and ultimately ignored by management to resolve this issue.

As shown in the screenshots provided (AFTER going through every refund process they recommended for several days via calls, support tickets, etc.), I was finally given the opportunity to discuss my refund with the manager directly via text...

I had the cashier inform him of the situation verbally at the premises before sharing his number with me and then provided him further documentation of my purchase immediately upon receiving his contact information...As shown, no actions were taken despite him promising to look into the issue and after more than a week of trying to hear back from him I've decided to take my business to the several other ghost kitchens throughout the city where customers are actually respected.

As this business has had this issue occur several times from my experiences, I hope others come forward as well to warn potential customers about their unlawful practices.

I will be reaching back out to corporate and filing a BBB...

This review is for PK OYSTER BAR.

Stopped here for lunch right as we pulled into town. I’ve been hearing about this place and how easy it is order and pick up food and that was enough reason to try it out. Placed my order 15 mins after opening and got it within 20 mins after it was placed. Food was boiling hot which was amazing, I wasted no time trying to devour it all. I ordered the seafood combo which was filled with shrimp, cod and crab with a spice level of 6 to be safe. Could have gone spicier but for my first visit I decided to go the safe route and really taste the food. Thank you PK OYSTER BAR! What an incredible experience, can’t wait to come back and have the rest...

Where do I begin? Lucky 3 Food Co. is an awesome spot for some of the best food in Las Vegas. Lucky 3 Food Co. is a food hall with over 15+ local restaurants. I’ve personally been here a handful of times, and I love what they’re doing. The customer service is always spot on, and the food is always handled with care.

I love how easy it is to place an order or pick up an order. I attended #Freefoodfriday with some family and friends, and we had a blast! Everyone enjoyed the free samples. If you’re in Las Vegas, you have to check out Lucky 3 Food Co. for some amazing food...