Pizza Hut Express — Restaurant in Las Vegas

I want to say that my experience with the customer service and the delivery driver associated with the Pizza Hut at 2800 E Tropical Pkwy is A++, friendly and helpful. We had an error with our delivery order and called to notify them of the error. We received sincere apologies and received the corrected order within 15 minutes. The pizzas I received were hot upon delivery and tasted fantastic. The pan style crust was light and not chewy at all. It was perfect! The toppings were just the right amount. Even the cheese pizza was excellent. I ordered the chocolate chip cookie which I was able to cut pizza style and had eight nice size servings. I will definitely be ordering again as customer service in addition to good...

The service at this location is absolutely horrible! I have ordered here forever and I will never order here again. I placed an order for Pizza at 4:48 PM and it said it would be here at 5:12 PM. It is now 6:02 PM and it’s not here. At 5:30 I received a text message that my Pizza was on the way, however, when I spoke to the store at 6 o’clock, they told me the pizza was still there. I got a song and dance of how the Driver tagged it out and never tagged it back in because it wasn’t cooked and they’re short delivery drivers. Sad story, but not my fault. And what do they offer for being screwed over a 2 L of soda that we don’t drink so I told them to keep it. This is...

We had a very positive experience with the staff at this location today. We ordered the family dinner box (two pizzas, wings, and either breadsticks or cheesy bread), and I brought my 4-year old girl to help me pick it up. As I was loading my little girl into the truck, the pizza slipped out of my hands and the box opened up as it all fell onto the parking lot. I was devastated…$40 in food that just slipped out. I walked into the store and the employee said “we saw the whole thing, my manager is going to make everything for you”. What a relief, and talk about going above and beyond. You guys are great, thank you so much for...