Teriyaki Madness — Restaurant in Las Vegas

I have been eating teriyaki madness for many many years from the one on blue diamond. I’ve eaten at several other locations and I don’t know what’s going on but none of them are the same as the blue diamond location. They are not even close. We just ate at the north Decatur location and 89130 ZIP Code. I ordered the spicy chicken dinner with yakisoba noodles and we got one other small noodles with vegetables no meat. The spicy chicken was terrible. Lots of gristle in the chicken, and there was hardly any chicken at all. It was extremely soupy. I could pour out at least a half a cup of liquid , maybe a full cup the noodles were mushy and way overcooked the vegetables were like microwaved and soggy. It was overall terrible. Usually there is three times that amount of chicken on that specific type of order. This is the first time we went to this location and will never go back , the seating inside is very strange. Also claustrophobic and miss aligned. They charged $31 for something. We basically threw away after five or six bites. I don’t know what’s going on with customer service and quality these days but people just don’t care all I can say to you is do not patronize these locations until they fix their food quality and portions 100% as we are spending our hard earned money on terrible quality And small portions. Teriyaki madness franchise should be ashamed that they have this place even open for business, and I will be contacting them as well. I am friends with the two brothers that started it after they took it over from somebody and I know the franchise is run by a company in Colorado. I was actually going to do a franchise once, but after I see how poor the quality is I don’t want to be associated with them. it’s funny because the franchise in Colorado talk about how all of their places are consistent has amazing quality food etc. but they are mistaken. I’m going to have to let them know as soon as possible I would consider closing this location down if I was the...

I stopped in today at this Teriyaki Madness location and was disappointed in my tofu bowl. But typically they are better, so Im hoping this is a 1-off experience. I ordered via app (prepaid + tip) then ate in.

Tofu bowl with brown rice. Usually there's a lot more veggies than I got today... I'd say today was less than a quarter-cup worth. LOADS of rice. Way too much. First time trying brown rice tho -- and I think I will stay with brown. It's great! The amount of tofu was fine (about double what I could eat).

All in all, food would be 5 stars if a better ratio of veggies to rice.

Service was just okay. But it could be the cashier was busy with food prep. She was not friendly and a little rude to me... I feel sad about that (sorry my haircut isnt a happy nonverbal, or whatever... I'm wearing yellow 💛 I was smiley, friendly... but I sat down kind of sad) didnt dock stars much just the 1 star because always in the past it's been a good experience.

Atmosphere: I mean, it's a fastfood place. Good enough. Table was sticky, but pretty clean overall.

Will I return? Hard to say... as I'm writing this review I still feel...

I was at your store today 07/24 Sat , I order spicy chicken large well done and when I received the order the chicken was burned ( black ) so I went back to show to the cashier and she take a quick glance and said that’s how I order it and even the cook said that’s how well done is cook without even looking at it. First of all in the last 2 weeks me and my husband order at least 3 to 4 times at your store and with mine always well done. So don’t tell me I don’t know what I’m talking about. I also order quite a bit in Centennial but never had any problem at all. fl I don’t really post negative comment but your staff behavior is acceptable . I ask the cashier if I can talk to the manager and I was told that your on vacation for a week. I can provide you my info and phone no so you can check it yourself how many times we order in the last 2 weeks. I never heard any apology from your staff at...